Global Communications & Platforms Assistant at Experian

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Management, Platform Maintenance, Governance Requirements, User Access Management, Troubleshooting, Data Quality Monitoring, Communications Distribution, Workflow Scheduling, Performance Reporting, Risk Assessment, Compliance Documentation, Tool License Management, Operational Coordination, Digital Tools Proficiency, Process Adherence, Multi-time Zone Collaboration

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Global Communications & Platforms Assistant plays an important supporting role at the heart of Experian's Global Communications function. You will ensure our platforms, processes, governance requirements and daily operations run smoothly. This is a detail-driven operations role for someone who enjoys systems, accuracy, process and supporting a fast-paced global team. This role reports to the Global Internal Communications Lead and is part of Experian's Global Communications team, which supports company-wide communications and works with teams across the business to enable clear, consistent communication with employees, investors and external stakeholders around the world. What you'll be doing: Digital platforms and data management Maintain accurate data, audience groups and access permissions across communications platforms and related digital tools. Ensure updates are completed in line with governance and security requirements by managing user access throughout the employee lifecycle. Provide routine support for platform queries, basic troubleshooting and daily maintenance. Monitor data quality and support ongoing accuracy and compliance checks across all relevant systems. Communications logistics Prepare, publish and distribute pre-approved global communications across designated channels. Support the scheduling and execution of communication workflows, ensuring accuracy, correct targeting and delivery. Help maintain visibility of planned communications activity, flagging potential overlaps or scheduling considerations. Prepare routine performance reports from platform analytics. Risk, Security & Compliance support Help complete routine risk, compliance and security documentation for communications platforms and suppliers. Help with periodic assessments by gathering required information, completing templates, and ensuring submissions meet internal standards. Collect and maintain clear records to support compliance tracking, tool governance and risk reviews. Work with the team to ensure platforms and processes align with Experian policies. Operational coordination Manage access, licenses and documentation for the tools and systems used across the Global Communications function. Support operational workflows for major communications plans. Help with ad-hoc administrative tasks that keep daily operations running smoothly. Qualifications What you'll bring: +2 years experience in operations or administration support Confidence working with digital tools, platforms, data sets and structured processes. Responsibly and operate within governance requirements. Comfortable working across multiple time zones. Additional Information You will get: Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books. Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time. Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits! Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event. Opportunity for Flexible working hours and Home Office. Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Employee Status: Regular Role Type: Hybrid Department: Marketing and Communications Schedule: Full Time

Responsibilities

The assistant will ensure the smooth operation of global communications platforms, processes, and governance requirements by maintaining accurate data, managing user access, and providing routine platform support. This role also involves preparing, publishing, and distributing global communications across designated channels and supporting scheduling and execution workflows.