It’s more than a job
As a Global Customs System Manager at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world.
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This is a great opportunity to play a key role in our global customs strategy! Over the next five years, we’re consolidating our customs systems worldwide and standardizing our operations on CargoWise One. While CargoWise One is a SaaS solution managed by the vendor, we need a dedicated and experienced professional to oversee crucial aspects of testing and release management for this enterprise-level software.
We have a preference for candidates based in the UK, but we are open to considering candidates also from EU countries.

WHO WE ARE

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

• Overseeing system operations for CargoWise One, ensuring established Service Level Agreements (SLAs) are met for our users and customers.
• Designing, implementing, and operating robust change and release management processes for CargoWise One.
• Coordinating the monthly release cycle testing across various environments and countries within the region. You’ll also implement Quality
• Assurance processes to support our continuous improvement initiatives.
• Collaborating closely with national customs teams to coordinate the delivery of new functionalities and enhancements.
• Managing a first-level support team within our shared service center, ensuring prompt and effective user assistance.
• Coordinating incident management in conjunction with our internal IT teams and the software vendor to resolve issues efficiently