Global Data Platform Experience & Adoption Expert 100% (f/m/d) at BANK JULIUS BAER CO LTD
Zurich, Zurich, Switzerland -
Full Time


Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Change Management, Digital Product Experience, User-Centric Design, Collaboration, Feedback Gathering, Feature Adoption, Business Advocacy

Industry

Banking

Description
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Engagement & Adoption Expert’s role will be pivotal in connecting the Global Data Platform (GDP) technology with its users and in ensuring the realization of business outcomes. The role will drive awareness, understanding, and effective adoption of GDP’s evolving capabilities. YOUR CHALLENGE Ensure transparent communication: deliver clear, timely updates on releases and changes, assess impact, and address user concerns and support needs Act as the user advocate: bridge business and development teams by representing user perspectives throughout the solution lifecycle Drive feature adoption: enable regional and functional teams to understand, appreciate, and fully leverage new tools and functionalities Lead user engagement activities: facilitate workshops, gather structured feedback, and convert insights into tangible enhancements Identify, assess, and prioritise high-value use cases (ROC permitting) YOUR PROFILE A degree in Business Administration, Communication or a related discipline A strong background in communication or change A strong ownership mindset and genuine curiosity—not only about how things work, but why they matter Proven experience in digital product environments (preferably within banking or financial services) Fluent written and spoken English and German Ability to collaborate across technical and business teams, translating complexity into clarity Passion for user-centric design, change enablement, and iterative improvement We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Why join Julius Baer? At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.

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Responsibilities
The Engagement & Adoption Expert will connect the Global Data Platform technology with its users, ensuring effective adoption and realization of business outcomes. Responsibilities include delivering updates, advocating for users, driving feature adoption, and leading user engagement activities.
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