Global eCommerce Business/ Functional Analyst at ESET

Bratislava, Region of Bratislava, Slovakia -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

eCommerce, Project Leadership, Stakeholder Management, Cross-team Coordination, Business Analysis, Impact Analysis, Project Planning, Acceptance Testing, Digital Marketing, Customer Lifecycle, CMS, Jira, Postman, HTML/CSS, JavaScript, API

Industry

Software Development

Description

Summary ESET is a global leader in cybersecurity, dedicated to protecting over 110 million customers worldwide. Global e-Commerce is a dynamic digital channel that provides cybersecurity solutions directly to customers in real-time, every day. If you feel like you want to deliver high-impact goals that make a real difference, we would like to see you at our Global Headquarters in Bratislava. Job description We are seeking a Global eCommerce Specialist to join our Global eStore Team. In this role, you will be responsible for managing and evolving online e-Commerce channel by identifying, discussing, negotiating, and defining project scopes, gathering and understanding complex business needs from various departments. You will perform detailed impact analyses and negotiate with stakeholders to deliver high-quality solutions. Additionally, you will create realistic project plans, conduct ideation sessions to creatively address business needs, and oversee the implementation of solutions, ensuring alignment with global eStore guidelines and segment’s product portfolio strategy. Responsibilities: This position requires taking responsibility for a wider range of activities in the process of implementation, running and further evolving of Global eStore (GeS) in ESET markets. Your role will be to: Act as responsible person for project scope identification, analyses, negotiation and implementation. Understand and gather business needs: You won´t work with straightforward to-do list. Be able to zoom-out to understand and gather business needs that come from different teams, departments and experts. Perform and provide impact analyses: Create high level impact analyses to support informed decision-making, including assessing costs and estimating delivery timelines based on data insights. Provide solutions & negotiate with stakeholders: Impact analyses provide you with the essential data foundation needed to introduce and negotiate the most efficient solutions with stakeholders. When creating solutions, find the common ground by targeting stakeholder´s needs while preserving Global eStore KPIs. Create project plans that are realistic, feasible and contain experienced lessons learned from the past. Conduct ideation in a form of low-level analyses to creatively address stakeholder´s needs, collaborate with other teams to really hit the spot. The more, the brainier! Write down the bulletproof specification for implementation on Global estore and oversee the implementation itself. Assist with acceptance testing and ensure further adoption on selected local markets - assist with effective feature adoption, manage the implementation of complex e-store functionalities, and perform detailed troubleshooting along with advanced e-store configurations and settings To successfully apply you should: Have solid knowledge and understanding of eCommerce, including eStore best practices, customer lifecycle, digital marketing fundamentals, and online purchasing processes At least 2 years of experience in a similar position Skilled in project leadership, cross-team coordination and stakeholders management Active English (at least C1) Fluent Slovak language Ability to work from Bratislava office (Job with occasional home office) Great advantage is: Background from software/hardware/IT-related industries Experience from international companies or global markets Good understanding of complex systems, processes and relations Basic orientation in web development and tools (CMS, JIRA, Postman, HTML/CSS, JavaScript, API, system architecture) Our team is (and you should be as well): We stick together in every situation; we are looking for a team player with a strong loyalty attitude. Highly proactive attitude and self-driven, we do not procrastinate ever. Attentive to detail Excellent at active listening Have respecting and friendly attitude Open to learn new skills, grasp a new information and work with different tools Highly organized and self-confident with good level of communication and presentation skills Good at critical thinking Stand out in endurance and consistency Basic wage component (gross): from 2350 EUR The final basic wage component can be adjusted accordingly to individual skills and experience of the selected candidate. Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months) This position is a maternity leave cover. Benefits Health & well-being BenefitPlus Healthcare (check-ups/annual programs) Multisport card Travel card "električenka" Supplementary pension saving Sick days Family Marriage allowance Childbirth allowance Parental contribution ESET family events (Family day, St.Nicholas) Office Refreshments in the office (fruits, coffee, soft drinks) Let´s get together breakfast Activity room, quiet room ESET events (Žranica, Christmas party..), teambuildings Other Loyalty allowance Loyalty extra days off Loyalty cake Loyalty glass award Refer a friend Christmas presents Discounts from external providers Primary location Bratislava Additional locations Time type Full time Join ESET Talent Community and we will contact you. This is an option for candidates who haven't found any interesting job opening and would like to send us their CV. ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network. ESET's purpose is not only to provides cutting-edge digital security, but also to actively contribute to a more innovative and responsible society in terms of education, science and research. At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. Learn more about ESET.

Responsibilities

Manage and evolve the Global eStore channel by defining project scopes and gathering complex business needs from various departments. Perform impact analyses and oversee the implementation of high-quality eCommerce solutions aligned with global guidelines.