Johnson & Johnson is currently recruiting for a Global Expense Senior Analyst, to be located in Bogota, Colombia J&J office location.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.
With $88.8 Billion in 2024 sales, Johnson & Johnson is the world’s most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 260 Johnson & Johnson operating companies employing over 135,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.
Responsibilities for this Global Expense Senior Analyst will include the following:
- Front and back-office expense reporting, which includes inquiry management, credit card administration, audits and other activities related to expense reporting and credit card programs.
- Act as a global program administrator (PA) to facilitate the credit card programs.
- Training local PA’s.
- Maintain listing of active PA’s.
- Lead credit card delinquency management to include: running delinquency reports, send notifications to employees, running summary reports for management, and follow ups with individual employees.
- Leading efforts in Company Bill / Company Pay programs to manage personal spend and unapplied charges.
- Partner with credit card providers to continue to improve the employee experience and drive service excellence.
- Work with card providers to obtain timely confirmation of payment receipt and allocation of payment.
- Handle and resolve all issues regarding credit card escalations.
- Identify service gaps where partnership needs to be developed between J&J/Credit Card companies and with local business teams.
- Action all Tier 3 SFDC/Service Now AskGS cases and adhere to SLA.
- Based on escalations identify trends and develop best practices to reduce the number of Tier 3 escalations.
- Assist project manager with global credit card program updates and implementation of new cards in selected markets and for the credit card integration into Concur for new country markets where Concur is being deployed.
- Partner with credit card company, Concur, IT and Global Treasury Service Center to conduct end to end testing.
- Implement additional credit card products (Corporate Meeting Cards, Meeting & Events Cards) based on need.
- Streamline and standardize the global corporate credit card application process.
- Expand the global corporate card application approval process to move the approval from the local business to the customer support center ensuring that sufficient controls are in place for compliance purposes.
- Develop metrics to monitor the process.
- Manage Concur change management and communications.
- Initiate regional payments for credit card.
- Maintain tracker of payment to ensure payments made timely (i.e. monitor of payment to completion).
- Assist with Concur – related testing as needed.
QUALIFICATIONS
- A Bachelor’s degree is required, preferably with a degree in Finance, Accounting, or a related field.
- A minimum of 3 years of experience in finance, accounting or directly related area is required.
- A CMA, CPA, CFE, PMP or MBA is preferred.
- Concur, banking and/or corporate credit card administration experience preferred.
- Strong analytic skills are required.
- Strong Project Management skills to handle new credit card implementations and credit card switches from one provider to another.
- Experience with and the ability to frame issues/opportunities for management is required.
- The ability to effectively prioritize efforts based on the key company objectives with minimal supervision is required.
- Given the sensitive nature of the projects, this individual must be a strong Credo-based Leader who will maintain the highest standards of compliance and accountability and be extremely comfortable dealing with various levels of management.
- Ability to prioritize and manage multiple requirements at the same time required.
- Proven ability to identify root cause of problems/issues and appropriately engage others in the identification and implementation of a solution required.
- Proven ability in process improvement and implementation is required.
- Proven leadership experience in training, leading, inspiring, and motivating direct and indirect individuals and/or teams required.
- Must speak, read and write in English fluently.
- Excellent communication skills.
- This position is located in our Bogota, Colombia office.
Being part of Johnson & Johnson can change everything, including YOU
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.co
Linked-in
Google