Global Field Service Technician / Production Assembler at Piab Group

Kungsbacka, Halland County, Sweden -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Assembly, Mechanical Assembly, Cabling, Troubleshooting, Installation, Service, Upgrades, Technical Background, Mechanics, Electrical, Automation, Customer Facing, Collaboration, Risk Assessment, Safety Reviews, Documentation

Industry

Automation Machinery Manufacturing

Description

About Piab Group: At Piab Group, we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1500 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners. Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB. The Lifting Automation Division specializes in smart lifting solutions using vacuum technology, which can be implemented in industries such as logistics, food & beverage, pharma, automotive, woodworking, and aviation. We are global leaders in ergonomic handling with the most advanced products in the market. Job Mission As a Global Field Service Technician / Production Assembler, you work both in our production in Kungsbacka and as a travelling field service technician at customer sites worldwide. In production you assemble our lifting solutions and build up deep product knowledge. When needed, you travel to customers to perform installations, service, troubleshooting and upgrades on the same types of products. The role is customer-facing, technical, and requires strong collaboration skills internally. Job Responsibilities Production work: * Assembly of TAWI/Piab lifting equipment on our production line. * Primarily mechanical assembly, but also some assembly of cabling and cable routing. * Work on the specific product line for which you will later perform service assignments globally. * Ensure that all assembly work follows drawings, work instructions, quality standards and safety requirements. * Actively and engagingly participate in production improvement efforts and workplace safety efforts. Global field service work: * Perform installations, service, troubleshooting and repairs of our solutions at customer sites worldwide. * Carry out planned maintenance as well as corrective service tasks. * Document completed work, spare parts needs and improvement suggestions. * Ensure that systems are left in a safe and reliable operating condition. Collaboration and coordination: * Work closely with colleagues in production, production planning and the order department. * Collaborate with Country Managers, Global KAM and project managers in connection with installations, start-ups and service assignments. * Provide feedback from the field to production and development teams to support continuous improvements. Administration and follow-up: * Report service assignments, time and material in relevant systems. * Support the planning of upcoming service activities and production priorities. * Participate in risk assessments and safety reviews for larger projects when required. * Actively and engagingly participate in production improvement efforts and workplace safety efforts. Required Qualifications Experience and education * Experience from assembly work in an industrial environment, or previous experience as a service technician/field engineer. * Technical background in mechanics, electrical/automation or similar (upper secondary or equivalent). * Good command of English, spoken and written (the role is global). * Good command of Swedish, spoken and written (the role is partially placed at Swedish assembly site). * Category B driving licence. * Good physical condition – some heavy lifting and work in industrial environments will occur. Meritorious: * Experience with lifting equipment, material handling systems or similar industrial solutions. * Experience from travelling service or installation work, nationally or internationally. * Experience from project-based work and customer-facing roles. Personal characteristics: * Self-driven, responsible and solution-oriented. * Professional and confident in customer interactions – comfortable communicating with people in different roles and seniority levels. * Strong team player with a humble attitude – you enjoy working both with the production team and out in the field. * Structured and thorough with a high focus on quality in your work. * Flexible and willing to travel – able to adapt to different environments, cultures and working hours when on assignment. Travel * Regular international travel with overnight stays in connection with installation and service assignments. * Between assignments you work on site in production in Kungsbacka. What Our Employees Say "At Piab, attention to detail and craftsmanship are valued. I love knowing that the products I assemble help industries around the world operate more efficiently. When the quality is top-notch and the goods are professionally packed, it ensures our customers keep coming back. #Craftsmanship #AttentionToDetail #Piab #CustomerLoyalty" How to Apply: If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you! Use the following link to upload your CV. Please be advised that a valid work permit for the country we offer the open vacancy is required for non-EU citizens. Unfortunately, applications without a valid work permit cannot be considered.

Responsibilities

The role involves assembling lifting equipment in production in Kungsbacka to build deep product knowledge, and traveling globally to perform installations, service, troubleshooting, and upgrades on these solutions at customer sites. Responsibilities also include collaborating internally and documenting all field service activities, time, and materials.