Global Finance and Business Management - Access Management - Team Member at JPMC Candidate Experience page

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Access Management, Business Change Management, Excel, PowerPoint, Word, VBA, Macro, Process Improvement, Communication Skills, Multi-tasking, SOP Adherence, Client Service, Validation Processes, Audit Tracking, Internal Systems Management, Data Analysis

Industry

Financial Services

Description

Job Summary: Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As an Analyst in Business Change Management, you will be responsible for raising requests in internal systems, monitoring and chasing these requests to ensure timely completion, and creating and maintaining process dependent requirements. You will also manage and execute additional validation/control processes and work on projects to increase scope, controls, efficiencies, and productivity. This role requires a high attention to detail, strict adherence to SOPs, strong communication skills, and the ability to work effectively under pressure. You will need a Bachelor’s degree or equivalent experience, proficiency in Excel, PowerPoint, Word, and VBA/Macro skills would be an added advantage. Comprehensive training will be provided on the Business Change Management responsibilities, infrastructure, and procedures. Job Responsibilities: * Raising of requests in mainstream internal systems (RSAM, SNow, IBID, Ariba etc.) to achieve On/Off boarding and Ad hoc requirements for CIB employees within SLA * Monitoring and chasing requests to ensure timely completion based on deadlines/urgency/escalations * Create and Maintain on/off boarding and ad hoc process dependent requirements e.g., manuals, templates, audit tracking tasks etc. * Manage and execute additional validation/control processes as per documented SOPs * Execute additional projects to increase scope, controls, efficiencies and productivity Required Qualifications, capabilities and skills: * Requires high attention to detail while multi-tasking and working to target volumes * Follow strict SOP adherence and ability to manage ongoing periodic deliverables in addition to daily processing volumes. Demonstrated control/process improvement focus. * Strong communication skills, both verbal and written – an ability to articulate clearly, logically and succinctly * Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines * Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required. * Comprehensive training will be provided on the Business Change Management responsibilities, infrastructure and procedures. On an ongoing basis, a flexible and adaptable approach to the role will be required as the operations hub is established and built out. Preferred Qualifications, capabilities and skills: * VBA/Macro skills will be an added advantage but not essential. * Bachelor’s degree (or equivalent experience) * Proficiency in Excel, PowerPoint, Word JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Responsibilities

The role involves managing application access requests for CIB employees through internal systems and ensuring timely completion within SLAs. Additionally, the analyst will maintain process documentation and execute control processes to improve operational efficiency.