Global Head of CISO Solutions GTM at ServiceNow

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

GTM Strategy, Risk Management, Security Solutions, Customer Engagement, AI Integration, Operational Execution, CXO-Level Engagement, Analytical Skills, Communication Skills, Storytelling Skills, SaaS, Cloud Technology, Team Leadership, Innovation, Collaboration, Continuous Improvement

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a visionary and execution-focused GTM CISO Strategic Leader to drive transformative growth across our Risk and Security portfolio. This senior executive will blend strategic acumen with deep operational and CISO practitioner experience, serving as a trusted advisor to our most senior customers and internal stakeholders. The ideal candidate is a proven operator with a strong bias for action, a track record of CXO-level engagement, and the ability to translate strategy into scalable, customer-centric execution. Key Responsibilities Define and lead the GTM strategy across Risk and Security, aligning with corporate objectives and market dynamics. Partner with product, marketing, sales, partner organization, and customer success to ensure cohesive execution and value delivery. Build and nurture executive-level relationships with strategic customers, acting as a trusted advisor and advocate. Champion customer-centricity across the organization, ensuring feedback loops inform product and GTM decisions. Drive cross-functional alignment and execution across GTM motions, including launch planning, enablement, and performance tracking. Establish and optimize operating models, governance frameworks, and KPIs to ensure accountability and impact. Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. Represent the company at industry events, panels, and executive forums. Lead and mentor a high-performing team of GTM strategists, practitioners and operators. Foster a culture of innovation, collaboration, and continuous improvement. Qualifications Qualifications 12+ years of experience in GTM strategy, business operations, or customer success, with at least 5 years in a senior leadership role. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments. Deep experience engaging with CXO-level stakeholders and influencing executive decision-making. Strong analytical, communication, and storytelling skills. Experience in SaaS, cloud, or enterprise technology preferred. MBA or equivalent advanced degree is a plus. What We Offer Executive-level visibility and impact. A dynamic, collaborative environment with top-tier talent. Competitive compensation and benefits. Opportunities for growth and leadership across the organization. For positions in this location, we offer a base pay of

Responsibilities

Define and lead the go-to-market strategy across Risk and Security, ensuring alignment with corporate objectives. Build executive-level relationships with strategic customers and drive cross-functional alignment across GTM motions.