Job Ref: MAY1500
Branch: Maybourne Corporate Office
Location: Maybourne Corporate Office, London (South West)
Salary/Benefits: Competitive Salary plus Benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: Hours as Required
Posted date: 12/08/2025
Closing date: 25/09/2025
We are seeking an exceptional Global Head of Corporate Communication to join the Global Communications team at our Corporate Office.
Maybourne owns and manages Claridge’s, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory – six of the world’s most renowned hotels; and Surrenne – wellbeing and longevity Member’s Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.
We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.
Reporting to the Chief Marketing Officer and working closely with the Chief Operating Officer, the Global Head of Corporate Communications will lead the strategic direction and execution of all corporate communications, ensuring alignment with the company’s ambition, purpose and commercial objectives. This role shapes the Maybourne brand narrative, protects and enhances corporate reputation, and fosters strong relationships with key stakeholders, including media, investors, partners, and internal teams. The primary goal of corporate communications is to ensure that communication materials favourably transmit the company’s brand. The successful candidate will be an articulate and strategic communicator with a deep understanding of the ultra-luxury segment, hospitality and global brand communications.

Your responsibilities will include but will not be limited to:

• Corporate Communications Strategy: Develop and execute a cohesive global communications strategy aligning with Maybourne’s commercial ambition and brand values.
• Brand Reputation Management: Act as the brand guardian, ensuring messaging consistency across all corporate channels, including social handles, while proactively managing reputation and crisis communications.
• Media Relations: Cultivate strong relationships with top-tier global media, securing high-impact coverage in luxury, business, hospitality and trade publications.
• Internal Communications: Lead internal communications efforts to ensure alignment and engagement across all teams worldwide.
• Executive Communications: Develop thought leadership platforms and executive profiling opportunities for the C’ suite and senior leadership team.
• Crisis Issues Management: Develop and implement a crisis communication framework, acting as a key spokesperson when necessary.
• Stakeholder Engagement: Build and maintain relationships with key external stakeholders, including government bodies, and industry influencers.
• Sustainability ESG Communications: Oversee communications related to the company’s sustainability and corporate social responsibility initiatives.
• Event Partnership Communications: Support the communications strategy for high-profile brand partnerships, sponsorships, and exclusive events.
• Social Media Digital Communications: Work closely with brand and digital marketing teams to ensure a consistent brand voice across corporate social media channels.

THE MAYBOURNE EXPERIENCE

At Maybourne, you’ll discover a vibrant, supportive community that celebrates creativity, entrepreneurial spirit, and innovative thinking. Our nurturing environment empowers you to bring your ideas to life and make your mark in every aspect of your role.
We are deeply committed to your growth, offering a range of tailored development opportunities across all levels and specialisms. Whether refining your craft or expanding your horizons, we help you shape a career as unique as you are.
Your dedication and hard work deserve to be recognised and celebrated. That’s why we ensure our rewards are as exceptional as the contributions you bring to Maybourne each day. In return for your hard work and dedication we offer you:

• Corporate Communications Strategy: Develop and execute a cohesive global communications strategy aligning with Maybourne’s commercial ambition and brand values.
• Brand Reputation Management: Act as the brand guardian, ensuring messaging consistency across all corporate channels, including social handles, while proactively managing reputation and crisis communications.
• Media Relations: Cultivate strong relationships with top-tier global media, securing high-impact coverage in luxury, business, hospitality and trade publications.
• Internal Communications: Lead internal communications efforts to ensure alignment and engagement across all teams worldwide.
• Executive Communications: Develop thought leadership platforms and executive profiling opportunities for the C’ suite and senior leadership team.
• Crisis Issues Management: Develop and implement a crisis communication framework, acting as a key spokesperson when necessary.
• Stakeholder Engagement: Build and maintain relationships with key external stakeholders, including government bodies, and industry influencers.
• Sustainability ESG Communications: Oversee communications related to the company’s sustainability and corporate social responsibility initiatives.
• Event Partnership Communications: Support the communications strategy for high-profile brand partnerships, sponsorships, and exclusive events.
• Social Media Digital Communications: Work closely with brand and digital marketing teams to ensure a consistent brand voice across corporate social media channels