We’re looking for an exceptional to join our Operations Team, based in Cambridge. Reporting to the General Manager - Operations. You’ll be an inspiring and motivating leader, who enjoys developing and leading a global service team and service strategy to support the adoption of new technology in the Med-tech sector, this could be the right opportunity for you! You’ll need to be a forward thinker who will thrive in a fast paced, developing, and ever-changing high-tech environment. You will take a hands-on approach to managing the day-to-day running of the service function, taking overall responsibility for technical support, technical service and the management of service parts. Through collaboration with CMR’s commercial, logistics, technology and quality and regulatory teams, you’ll be able to make a real impact on the definition and execution of the service strategy.
This role is based on-site full time and will mainly be based at our Cambridge site, with regular travel to our manufacturing site near Ely and will require international travel.

RESPONSIBILITIES

You will be proficient at leading across all levels of the business, from driving service activities in various regions in support of the local commercial strategies; to creating engineering maintenance strategies for global roll-out. As part of the multi-disciplinary operations team, you will develop and support the service processes used to maintain the Versius Surgical Robotic System globally.