Global Household Goods Coordinator at Graebel APAC Center Pte Ltd

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Process Management, English Communication, Teamwork, International Forwarding, Relocation Industry, Project Management, Analytical Thinking, Business Correspondence, Numerical Calculation, MS Office, Outlook, Word, Excel

Industry

Human Resources Services

Description

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. We are looking for a Global Household Goods Coordinator in our India Office. The successful candidate will manage the household goods move portion of transferee’s international relocation. Act as the primary point of contact for the transferee throughout the move process. Coordinate and monitor each move according to Graebel’s and the Client's procedures and standards. The Global Household Goods Coordinator will be responsible for coordinating a successful household goods move by initiating and maintaining interactive communications with customers, accounts, vendors and other Graebel employees. The successful candidate will maintain expected levels of profitability per file, and escalate any circumstances where a move will not meet the revenue target. PRINCIPAL/ESSENTIAL DUTIES AND RESPONSIBILITIES: * Acts as the primary point of contact for all customer service throughout move process. * Coordinates move services to ensure successful logistical coordination of each household goods move. Monitors shipment status and resolves and communicates solutions. * Monitor, maintain profitability and avoid write offs on all moves and escalate any shipments that will potentially lose revenue. * Accurately processes billing paperwork within required timelines to ensure that required retained revenue levels are met. * Updates records timely and accurately as information becomes available. * Performs other related essential duties as assigned or requested.

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Responsibilities

Manage the household goods move process for international transferees as the primary point of contact. Coordinate logistics, monitor shipment status, and ensure profitability and accurate billing for each move.