Global HR Process Lead at Experian

Nottingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Process Design, ServiceNow, Process Optimization, Governance Frameworks, SOP Development, Process Mapping, Workflow Design, Journey Mapping, Lean, Six Sigma, Analytical Skills, Problem Solving, Stakeholder Management, Compliance Management, HR Operations, Automation

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Why this role is important to us At Experian, HR processes are fundamental to delivering a great employee experience, maintaining regulatory compliance, and supporting business growth. You will help improve consistency, efficiency, and governance across our global HR operations. As a Global HR Process Consultant, you will shape and improve how HR services are delivered globally. You will use ServiceNow and other HR technologies to design seamless end-to-end employee experiences. These experiences will be scalable, compliant in consideration of business needs. Through process standardisation, optimisation, and continuous improvement, you will help enhance both employee and operational outcomes across the employee lifecycle. Work that matters – What you'll do Design, document and continuously improve global HR processes, operating procedures, and employee journeys. Use ServiceNow to design and improve end-to-end employee experiences, ensuring processes are efficient, intuitive, and scalable. Lead process standardisation and optimisation projects across regions and teams. Develop and maintain SOPs, process maps, governance frameworks, and control documentation. Partner with HR, Risk, Compliance, and Technology teams to deliver process improvements, automation opportunities, and transformation plans. Qualifications What you'll need to bring to the role & Experian Experience in HR process design, optimisation, and governance within a complex global organisation. Hands-on experience utilising ServiceNow to support HR service delivery end-to-end employee experiences and workflows. Experience in HR operations, service delivery models, and process improvement methodologies. Experience operating within regulated environments, including compliance with SMCR, FCA, GDPR, or similar frameworks. Collaboration with stakeholders across HR, Technology, Risk, Compliance, and business teams. More about you Experience in process mapping, workflow design, journey mapping, and process documentation. Knowledge of Lean, Six Sigma, or other continuous improvement methodologies. Strong analytical and problem-solving skills, with the ability to identify opportunities for simplification and automation. Additional Information Hybrid-based role 40% office base Great compensation package and discretionary bonus plan Core benefits include pension, BUPA healthcare and more 25 days annual leave plus bank holidays Internal Grade: E/EB9 Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-RN1 #LI-Hybrid Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time

Responsibilities

Design, document, and continuously improve global HR processes and employee journeys using ServiceNow to ensure scalability and efficiency. Partner with HR, Risk, Compliance, and Technology teams to implement automation and process standardization across the employee lifecycle.