Global HR Shared Services Specialist at boston consulting group

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Process Management, Workday, HR ERP Systems, Microsoft Office, Excel, PowerPoint, Outlook, Word, Visio, Attention To Detail, Problem Solving, Continuous Improvement, Confidentiality, Customer Service, Communication, Collaboration

Industry

Business Consulting and Services

Description

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR/CD teams and employees worldwide with administrative CD processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR/CD network that values teamwork, ownership, and continuous learning. Key responsibilities include: · Coordinate and manage CD process follow-ups, including sending reminders, scheduling pre/post CDC calls, and ensuring completion of tasks across the CD+ platform and offline activities. · Administer and maintain the CD+ platform, including managing feedback cycles, updating participant and reviewer details, and adding employees to scheduled CD meetings. · Serve as initial coordination and escalation point between CD teams, EAs, staffing/TM teams, and Core HR, per defined procedures, to ensure timely updates across systems (e.g., CD+, SAM, Workday). · Deliver routine CDC reporting and analysis, including pipeline reporting and basic survey analysis for HRBPs and local/system stakeholders. · Support CD knowledge and resource management, maintaining repositories of key documents, process memos, and PA affiliation materials. · Publish and manage recurring communications and reports, such as monthly PA affiliation slot reporting and responses to FAQs via shared mailboxes. · Ensure CDC quality assurance and compliance, conducting known pre-CDC validations and checks across dossiers, PA inputs, affiliation status, and data consistency between systems. What You'll Bring · A graduation degree. · 3+ years of relevant experience in HR/CD operations or shared services. HR process management experience is a must. · Workday experience (preferred) or other HR ERP systems. · Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio). · Experience working in a professional services or multinational environment. · Fluent verbal and written English language skills. Additional info You’re Good At · Thriving under pressure with exceptional attention to detail. · Staying flexible and reliable in a dynamic, fast-paced environment. · Insightful decision making and team collaboration. · Problem solving complex tasks, learning from challenges and having a continuous improvement mindset. · Handling sensitive data with confidentiality and professionalism. · Creating meaningful experiences for every customer through exceptional service. · Communicating clearly and professionally, both verbally and in writing. · Collaborating and coaching others within the team across cultures and time zones. Why Join Us? · Be part of a respected global brand that invests in its people. · Exposure to world-class HR systems, like Workday. · Work in a culture that prioritizes learning, diversity, and inclusion. · Join a growing team where your work directly drives global impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Responsibilities

The specialist will coordinate and manage Career Development (CD) process follow-ups, including scheduling calls and ensuring task completion across the CD+ platform and offline activities. Key duties also involve administering the CD+ platform, serving as an initial coordination point for system updates, delivering routine CDC reporting, and ensuring CDC quality assurance and compliance.