JOB DESCRIPTION:

The Global Insights Leader will act as the primary liaison to facilitate MGSF Celonis projects aligned with global objectives. Leading Celonis deployments, enhancements, and continuous improvements across MGSF, this role collaborates with Global Process Owners, Business Units, MGSF Operations, and Digital Technology teams to drive insights and value generation. Key responsibilities include crafting Celonis analyses/views, generating insights, value creation, and overseeing the delivery and tracking of benefit recognition and process adherence for identified transformation initiatives.

SKILLS:

Assessment, Compliance Management, Costing and Budgeting, Data Collection and Analysis, Data Control, Planning and Organizing, Policy and Procedures, Verbal Communication

• Enable teams to drive process standardization, establish internal controls for risk mitigation, and accelerate value generation through data-driven insights
• Develop and refine Celonis KPIs, views, and analyses using various query languages, including Celonis PQL and YAML, occasionally using SQL as needed.
• Implement and monitor process improvements, measuring the impact on key performance indicators (KPIs).
• Foster a culture of continuous improvement by working closely with business teams to understand their needs and challenges and providing them with recommendations to enable data-driven decision-making.
• Develop and conduct training sessions for end-users to ensure they are proficient in utilizing Celonis features and interpreting process mining results.
• Act as a liaison between business units and the IT department to facilitate the implementation of technical solutions based on Celonis insights.
• Maintain comprehensive documentation of Celonis analyses, methodologies, and outcomes.