SKILLS

• Demonstrates dependability and high attention to detail along with the ability to multi-task
• Able to prioritize a variety of time-sensitive tasks with a sense of urgency about getting results
• Displays a consistent, professional degree of communication skills in person, on phone and by e-mail to senior level executives
• Excellent interpersonal skills and a positive attitude when managing diaries and workload
• Comfortable working with people at all organizational levels, internally and externally
• Must be a team player that works well under pressure within a changing environment
• Flexible/adaptable to work and support across multiple teams
• Discretion to deal with confidential business matters
• Strong ability to independently problem solve
• Experience working with large teams in a highly demanding environment is desirable
• Strong Microsoft Word, Excel, PowerPoint and Outlook skills
• Preferred 3+ years of experience in an administrative capacity
• Experience with expense management tools such as Concur is a plus

• Participating in general administrative duties (copying, filing, faxing, archiving), ad-hoc projects, committees and or group events
• Extensive calendar management and coordinating and scheduling of internal/external meetings and calls
• Managing high volume of phone calls and emails, relaying information in a timely manner, and interacting with senior business leaders
• Providing office management support while maintaining workflow (ie taking on ad-hoc tasks, managing seating & assisting with new hire integration)
• Coordinating room bookings for internal/external meetings and VCs/Zooms across multiple locations
• Responding and following up on client requests and handling related logistics
• Arranging events such as marketing, conferences, client field trips, etc
• Preparing and distributing divisional correspondence, memos, letters, reports or other documents as requested
• Coordinating a high volume of domestic and international travel arrangements for the team, including:
• Visa applications
• International flight & accommodation bookings
• Car bookings
• Expense management and preparation in a timely manner (manages monthly invoices and arranges for payment)
• On-boarding new hires, processing new employees, transfers, termination, etc.
• Implementing divisional policies and providing guidance to the team
• Supporting teams in day to day issues, needs and queries