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Global IT Operations Manager at Vector Resourcing

London, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

120000.0

Posted On

22 Oct, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description

ResponsibilitiesLead and develop a global team of system administrators, network engineers and cloud specialists, setting objectives and managing performance.
Allocate resources across daily operations and project delivery, balancing service priorities with planned improvements.
Own infrastructure availability, performance and operational resilience, ensuring monitoring and alerting identify issues early.
Lead major incident coordination, root cause reviews and corrective actions to reduce repeat failures.
Deliver infrastructure projects from planning through to operational handover, including refreshes, upgrades and cloud migrations.
Guide technical decisions and escalations across servers, networks, datacentres, cloud and communications platforms.
Own infrastructure budgets, forecasts and expenditure, identifying savings while maintaining service quality.
Manage technology suppliers, service performance, licensing and contract negotiations.
Establish and test disaster recovery, backup and restoration arrangements, including Microsoft 365.
Maintain operational documentation, runbooks and configuration records, working with the Director of Infrastructure on the wider roadmap and security requirements.

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Responsibilities