Global IT Support Specialist at Playtech

São Paulo, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 11, Active Directory, GPO's, SCCM, MDT Installations, Windows Update, Computer Hardware, TCP/IP, Network Elements, Wireless, VPN, MacOS, JAMF Management, Cloud Solutions, Office365, Azure

Industry

Software Development

Description

Company Description About Playtech Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices. Ready to level up your career? Playtech‘s IT unit is looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies. Job Description Your influential mission. You will... Be part of global IT team and participate in company wide projects. Provide tier 1-2 support for end users on local and remote sites. Work with service desk ticketing system. Track and Keep IT assets inventory up-to-date. Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices. Troubleshoot network issues. Contribute to corporate IT wiki portal Work in scheduled shifts including Weekends Qualifications Components for success. You... Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.) Know in practice what is Computer Hardware and Maintenance Understand TCP/IP, Network elements and services, Wireless and VPN environments Contribute to Documentation, KB, manuals, monitoring You'll get extra points for... Knowledge of MacOS operating systems and JAMF management Knowledge and experience in cloud solutions (Office365, Azure) Thrive in a culture that values... Professional challenges Initiative-taking and confident approach at the workplace Active lifestyle and mental well-being Work-life balance, flexibility and hybrid work Fun and engaging company events Additional Information GLOBAL IT TEAM: Are you ready to collaborate with talented professionals from New York to Manila? Our dynamic team spans the globe, working together across Infra, Networking, Security, and HR. Challenge Yourself: Continuously test and expand your skills in a supportive environment. Grow Your Knowledge: Immerse yourself in the workings of a global enterprise. Make an Impact: Your contributions are valued and essential to our success. Be a part of something bigger. You matter here!

Responsibilities

You will provide tier 1-2 support for end users on local and remote sites and be responsible for the installation, administration, maintenance, and troubleshooting of Windows, Mac, and mobile devices. Additionally, you will track and keep IT assets inventory up-to-date and troubleshoot network issues.