Global Key Account Manager (GKAM) at Armstrong Fluid Technology
North Tonawanda, New York, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

185000.0

Posted On

19 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Process Orientation, Analytical Skills, C Level, Strategic Planning, Digital Services

Industry

Marketing/Advertising/Sales

Description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As a member of our team, you’ll dive into an environment that encourages learning and boundary-pushing every day. You’ll be part of an agile and dynamic workplace where today’s solutions are built for tomorrow’s challenges.
As a Global Key Account Manager, you are a senior, strategic leader responsible for managing our largest, most complex international accounts by engaging with senior leadership in the client hierarchy and key internal stakeholders to drive strong sales performance and full swing technological adoption.

INTEGRATED SOLUTION & VALUE PROPOSITION DEVELOPMENT

  • Lead cross-departmental initiatives by collaborating closely with internal engineering, product management, operations, supply chain, and legal teams.
  • Work jointly with customer counterparts (e.g., engineering and product teams) to create tailored, integrated solutions (e.g., combining pumps with chillers or other system components) that meet the unique needs of each account.
  • Drive the evolution of the value proposition from a single-product sale (e.g., pumps) to a comprehensive solution that includes digital optimization, modular design, and service packages.
  • Advocate internally for the development of new product features or modularized designs based on the Voice of the Customer (VOC) and market feedback.
  • Collaborate with the MPS (Modular Products and Solutions) product team to develop or adapt solutions for the unique needs of customers.

EDUCATION AND EXPERIENCE

  • Bachelor’s or Master’s degree in engineering (MBA is an asset)
  • Minimum 15 years of sales or account management experience, with at least 3-5 years managing large, complex global accounts.

INDUSTRY KNOWLEDGE

  • Deep understanding of integrated industrial product solutions, HVAC systems, Fluid Flow systems, modular product designs, digital services, and sustainability concepts.
  • Proficient in CRM systems.
  • Experience with tools like Adept (or similar platforms) and forecasting/planning systems.

SOFT SKILLS AND OTHER REQUIREMENTS

  • Exceptional strategic planning and analytical skills.
  • Advanced negotiating, influencing, and relationship-building capabilities at the C-level.
  • Excellent communication skills—both written and verbal—with the ability to lead cross-functional teams and manage high-stakes conversations.
  • Strong process orientation with a track record of establishing rigorous operational standards.
  • Demonstrated ability to work in a fast-paced, dynamic environment with complex, multi-stakeholder challenges.
Responsibilities

Please refer the Job description for details

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