Global Key Account Manager - Softlines at SGS

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Account Management, Business Development, Strategic Planning, Market Research, Competitor Analysis, Revenue Forecasting, Stakeholder Management, Sales Hunting, Program Management, Client Relationship Management, Softlines Industry Expertise, Luxury Fashion Sector Knowledge

Industry

Professional Services

Description

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description To retain assigned top customers and nurture those key relationships over time. To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets In order to maintain and expand business and relationships with significant clients, work in close association with various C&P SL locations and business departments and client different stakeholders Business development not only will be done through existing clients, but through identifying potential customers within SL industry in Italy. Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects Help building strategy and plans for business growth in all SL segments in Italy Maximisation of revenue share opportunities support the growth of global business in Italy for all services where possible Monitor and review the assigned accounts, in conjunction with the relevant other interested parties to ensure service level and pointing out possible improvement area Transfer the VOC (innovative solutions and tailored services and tools) to the Global Technical Team and to other parties in need of receiving such frontline inputs Establish effective working and team relationships with Global and Local colleagues In Italy, EUR and Globally Supporting business development and marketing teams on promotions and events. Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team. Effectively communicate clients penetration and account management strategy and business plan with senior management team. Produce & present regular reports and revenue forecasts ( according to the practices implemented ) Generate opportunities for revenue growth within global accounts consistent with SGS Business Unit Strategy, and specific strategy for key account initiatives. Ensure the alignment and integration of services and operational deliveries in accordance to global C&P and sales strategies Work in conjunction with C&P sales, operations and other client services staff (EA’s, SA) to achieve client deliverables. Meet assigned goals and key performance indicators (KPIs) as defined by management. Qualifications For application, please submit English CV. Experience: 10+ years of experience within multinational organizations, preferably in Softlines or fashion/luxury sectors. Industry Expertise: Strong understanding of the global Softlines industry, with proven exposure to high-end / luxury fashion brands are mandatory. Commercial Experience: Demonstrated track record in sales (hunting), key account management, and/or program management, with the ability to identify and convert new business opportunities. Global Exposure: Experience managing and delivering global or multi-regional programs, working across diverse markets and stakeholders is nice to have. Market Insight: Strong capability in market research, competitor analysis, and identifying emerging trends to drive strategic growth. Account Management: Proven success in managing and growing key accounts, delivering revenue growth and long-term client partnerships. Strategic Mindset: Strategic thinker with strong planning skills, results-driven mindset, and excellent problem-solving abilities. Collaboration: Team player with high ownership, accountability, and a passion for driving impact. Additional Information Why SGS? Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry. SGS university and Campus for continuos learning options. Multinational environment where you will work with colleagues from multiple continents. Benefits platform. Hybrid working model Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.

Responsibilities

The role focuses on retaining and growing key accounts within the Softlines industry in Italy to achieve revenue targets. It involves acting as a strategic partner to clients and collaborating with global teams to implement tailored service solutions.