Global Key User at The businesses of Merck KGaA, Darmstadt, Germany

San Juan, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Payable, ERP Systems, Process Improvement, Training, Incident Management, Data Management, Problem-Solving, Communication, Interpersonal Skills, Attention to Detail, Lean Methodology, Six Sigma, Process Standardization, Collaboration, Efficiency Measurement, Change Management

Industry

Pharmaceutical Manufacturing

Description

Your Role: The Delivery Key User (DKU) AP will play a critical role in providing specialized knowledge and expertise in the area of accounts payable processes, systems, and best practices in terms of process knowledge, system expertise in ERPs and troubleshooting, issue resolution assistance, training and support resource for questions and guidance, process improvement in identifying opportunities for efficiency, and close collaboration with cross-functional teams such as procurement, Finance, and IT to ensure seamless integration and alignment of accounts payable processes with overall business objectives. Provide comprehensive explanations of system functionalities from end to end, including Ariba and OpenText features and specialized capabilities. First Level Ariba and ERPs Support through Procure4You: Answer how-to questions related to specific ERPs; Maintain release strategies; Explain system functionalities in depth. Incident Management: Start and follow up incident management process. Training: Train new purchasing agents and onboard new Key Users; Perform regular end user trainings via Teams in English; Maintain and update Training Material, act as the content owner for Procure4You articles Consultancy: Assess need for and request Change Requests, Create and update user stories in local URS Testing: Perform test cases for major release updates, test solutions for incidents plus Change Requests for Process improvement/ change projects Process improvement and system enhancements: seeking for efficiency potential in system usage and functionalities. Process standardization: you will support the standardization of the P2P processes across systems and propose streamlining solutions. Fostering knowledge management in virtual Key User meetings. Furthermore, you will bring benefit to the organization by providing insights of performance and efficiency measurements as well as deep dive reports. Who you are: University degree (business related); master’s degree strongly preferred 5+ years of complex/ international purchasing or accounts payable experience Strong Purchase – to - Pay process knowledge or willingness to obtain it in case of different functional background. Strong determination, self-motivation and goal setting to pro-actively drive Catalog implementations. Advanced knowledge of ERP systems such as SAP, VIM Opentext, Oracle, etc. Knowledge in Data Management, Data Mining and Data Migration techniques and practices Excellent critical and problem-solving skills Strong communication and interpersonal skills High attention to detail and a commitment to accuracy Experience with process improvement methodologies such as Lean or Six Sigma is advantageous for identifying opportunities to enhance efficiency. Ability to work under pressure and meet tight deadlines.

Responsibilities

The Global Key User will provide specialized knowledge in accounts payable processes and systems, ensuring alignment with business objectives. This role includes training, incident management, process improvement, and collaboration with cross-functional teams.