JOB SUMMARY

The Global Logistics Specialist reports to the Logistics Supervisor and is responsible for managing and coordinating all aspects of shipments, ensuring timely and cost-efficient delivery of goods from the point of origin to final destinations. This role includes overseeing documentation, compliance with international regulations, customs processes, and managing communication between vendors, freight forwarders, and customers. The Global Logistics Specialist plays a critical role in streamlining processes, ensuring high standards of customer service, and contributing to the overall success of supply chain operations.

QUALIFICATIONS/SKILLS

1. High School Diploma required.
2. Bachelor’s degree in business, Supply Chain Management, International Trade, or a related field (preferred).
3. 2+ years of experience in domestic and export logistics, freight forwarding, or international trade operations.
4. Must be willing to work flexible schedule, weekends as required.
5. Computer proficiency in Microsoft Word, Excel and PowerPoint.
6. Ability to maintain confidential information.
7. Attention to detail.
8. Problem-solving skills and the ability to work under pressure in a fast-paced environment.
9. Analytical skills to find variances in reports
10. Works well in a team environment and adapts to change easily
11. Excellent communication skills, both written and verbal, with the ability to work effectively with internal teams, external vendors, and international customers.
12. English/Spanish written and verbal bilingual skills are desirable

ESSENTIAL FUNCTIONS

• Provide timely and professional customer service throughout the shipment lifecycle.
• Create contracts and keep customers/brokers informed of the order status.
• Request and collect necessary documentation and details from customers to avoid delays.
• Schedule shipments in alignment with customer requirements and production timelines.
• Coordinate and confirm trucking and freight appointments with carriers and customers.
• Book freight through shipping lines or freight forwarders and confirm all arrangements.
• Enter and process shipping and trucking instructions using SAM (Systematic Agricultural Manufacturing) and the Grower Direct Portal.
• Prepare and file AES and shipping instructions; verify accuracy of Bills of Lading.
• Schedule and prepare for Phytosanitary (Phyto) inspections as required.
• Ensure all export requirements are met, including COAs, Phyto, and treatments.
• Generate and review all required shipping documents ensuring accuracy: invoices, packing lists, certificates of origin, shipment releases, pallet tags, special BL instructions, etc.
• Prepare bank drafts and letters of credit when necessary.
• Distribute final documentation packets to customers, brokers, and banks promptly.
• Maintain accurate digital and physical documentation files.
• Research documentation requirements for destination countries and ensure compliance.
• Coordinate domestic and import inbound shipments when necessary.
• Provide support for brokerage business.
• Maintain off-site shipments and accurate inventory records.
• Assist the scale house and shipping department with any inquiries about a container/shipment that they may have.
• Follows and ensures adherence to established Grower Direct Nut Co., local, state, and federal regulations and requirements as well as food safety, sanitation, food production and nutritional guidelines.
• Establishes and ensures adherence to procedures and standards which agree with these regulations, requirements and guidelines.
• Follow up with internal teams and operations to ensure that production and logistics activities align with overall schedule deadlines.
• Collaborate to proactively address any potential delays or bottlenecks.
• Cross train between domestic and export desk to give a more versatile approach.
  Requirements: