Global Marking Support Assistant at British Council

, , Colombia -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Communication Skills, Interpersonal Skills, Teamwork, Data Management, Microsoft Office, Adaptability, Time Management, Problem Solving, Customer Service, Service Delivery, Continuous Improvement, Operational Efficiency, Feedback, Relationship Building, Initiative

Industry

Non-profit Organizations

Description

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. Provides timely feedback on operational issues and events to more senior managers, enabling the adaptation of work plans where necessary and supporting continuous improvement in the efficiency/cost-effectiveness/quality of service delivery/systems in the unit or department Ensures the customer is kept informed throughout the process Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient service delivery Ensures that all data and databases are up-to-date and accurate to support senior managers in making timely and effective business decisions that respond to operational needs Please note that all applications should be submitted only in English. It is advisable to apply in advance to avoid any technical issues at the last moment. This role will be offered based on a local contract in the country where the successful candidate is based and is not eligible for mobility package. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org Plans and prioritises own work activities, which span across the GEDO, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon Excellent written and verbal proficiency in English is must be English C1 (IELTS 7 or equivalent)) Educated to degree level. Demonstrable experience of working as part of a dispersed team to deliver a service Demonstrable experience in stake-holder management and managing communications effectively Demonstrable experience of working to tight, and immovable deadlines and delivering results in a pressured environment Able to simultaneously manage tasks for multiple processes Ability to adapt quickly to different IT systems Be proficient with Microsoft Office, especially Excel and Outlook Have great interpersonal and communication skills to conduct effective working relationships with the key stakeholders A motivated team player with their own initiative Further Information

Responsibilities

The Global Marking Support Assistant provides timely feedback on operational issues to senior managers and ensures effective service delivery. They maintain accurate data and databases to support business decisions and develop relationships with colleagues.