Alpharetta, GA, USA / Houston, TX, USA
Human Resources – Human Resources /
Full-time /
On-site
About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

4. Employee Experience Support

• Monitor shared HR inboxes and respond to tier-one inquiries within defined service-level timelines.
• Prepare and distribute employee-facing guides, FAQs, and communications using existing templates.
• Help coordinate logistics for virtual benefits and mobility orientation sessions

1. Benefits and Leave Support

• Assist with employee enrollments, life event updates, and terminations in Fluence’s HR systems and benefits platforms.
• Respond to routine employee inquiries related to benefits, COBRA, and leave programs, escalating complex matters as needed.
• Prepare and reconcile benefits data for internal reporting and payroll coordination.
• Support the annual open enrollment process through data entry, employee communication follow-up, and system testing.
• Monitor and update leave of absence records in Workday, ensuring accurate tracking of start and return dates.

1. Global Mobility Coordination

• Maintain logs and trackers for short-term assignments, international relocations, and repatriation activity.
• Coordinate with vendors to schedule onboarding calls, document delivery, or payment status updates.
• Prepare mobility-related documents (e.g., relocation letters, assignment timelines) based on provided templates.
• Assist in gathering data for tax and immigration vendors under direction from senior HR team members.

1. Benefit Systems and Reporting

• Enter and audit data in Workday and Excel to ensure benefits, mobility, and leave data accuracy.
• Generate standard reports and provide inputs for compliance documentation (e.g., eligibility audits, dependent verification).
• Support internal reviews by collecting, organizing, and verifying HR documents.

1. Employee Experience Support

• Monitor shared HR inboxes and respond to tier-one inquiries within defined service-level timelines.
• Prepare and distribute employee-facing guides, FAQs, and communications using existing templates.
• Help coordinate logistics for virtual benefits and mobility orientation sessions.

1. Benefit Invoicing and Reconciliation

• Track and reconcile monthly benefits invoices from vendors (e.g., medical, dental, vision, COBRA, life, disability).
• Cross-check enrollment data with vendor files and payroll deductions to identify discrepancies.
• Coordinate with vendors and carriers to resolve billing issues and ensure timely payment processing.
• Update invoicing trackers and support preparation of summaries for Finance review.