As one of the world’s leading logistics companies, we have opened a new IT Hub in Porto, Portugal. Our goal is to accelerate digital technologies for our global customers, focusing on the development of new mission-critical products, e-solutions and new digital services in accordance with the strategy of Kuehne+Nagel. Join our fascinating and international working environment and be part of the team responsible for the further development of our digital logistics processes.

YOUR SKILLS AND EXPERIENCES

• Experience with observability tools such as Prometheus, Grafana, Kibana, OpenSearch, and similar technologies.
• Proficiency in Java and experience with application instrumentation.
• Knowledge of any component of the Grafana LGTM stack is advantageous.
• Familiarity with standards like OpenTelemetry.
• Experience with agents/collectors such as Grafana Agent, Fluentd, FluentBit, Prometheus, etc.
• Experience with containerized applications; deployment in Kubernetes is a plus.
• Knowledge of cloud environments and services.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.
• Versatility and interest in learning and working with Kubernetes and Terraform.
• Passion for promoting a culture of observability and continuous improvement.

YOUR ROLE

Kuehne+Nagel is embarking on an exciting journey to enhance our operational excellence through the implementation of a Global Observability Platform. This platform will be deployed on AWS EKS and will leverage the powerful capabilities of Grafana LGTM (Loki, Grafana, Tempo, and Mimir). Our goal is to create a unified observability solution that provides comprehensive insights into our applications, services, and infrastructure across the entire organization.Key Objectives:- Unified Monitoring and Analysis: Integrate logs, metrics, traces, and events into a single platform to provide a holistic view of system performance and health.- Enhanced Performance and Reliability: Ensure optimal performance and reliability of our services by quickly identifying and resolving issues.- Observability Culture: Foster a culture of observability within Kuehne+Nagel, empowering teams with the tools and knowledge to proactively monitor and improve their services.

YOUR RESPONSIBILITIES

• Assist development teams in implementing best practices in observability.
• Help instrument Java applications to ensure comprehensive monitoring and tracing.
• Create and maintain tooling to facilitate the use of the observability platform.
• Develop and maintain dashboards, alerts, and reports using Grafana LGTM.
• Create self-service mechanisms to empower clients to autonomously create and manage their own dashboards, alerts, and reports.
• Establish governance frameworks and guidelines to ensure consistent and effective use of the observability platform.
• Provide training and support to teams to promote the adoption of observability practices.
• Collaborate with cross-functional teams to integrate observability practices into the development lifecycle.
• Engage in infrastructure-related tasks, including learning and working with Kubernetes and Terraform.