Global Operations Coordinator at Booking.com

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Fluency, Administrative Skills, Organizational Skills, Attention To Detail, Stakeholder Management, Communication Skills, Commercial Awareness, Results-Driven Mindset, Critical Thinking, Prioritization, Adaptability, Proactive Attitude, Ownership, Accountability, Technical Affinity, Analytical Affinity

Industry

Software Development

Description

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. As a Global Operations Coordinator, you will be part of Global Operations, acting as an operational enabler for the Accommodation business unit, with a dedicated focus on supporting strategic partners. In this role, you will manage high-volume, process-driven workflows that are critical to the day-to-day functioning of the business. You will serve as a key point of contact for operational requests, ensuring timely, accurate, and compliant execution while maintaining a strong focus on partner impact and experience. Beyond execution, you will contribute to improving processes, supporting the rollout of strategic initiatives, and enabling scalable operational support across teams. Key Responsibilities and Duties: Review and process incoming requests from partners and internal teams, ensuring accuracy and timely handling in line with agreed service levels Support the setup and maintenance of accommodation inventory, including properties, room types, pricing, and policies, ensuring all information is accurate and up to date Maintain data consistency across systems by updating and aligning key information such as property details, rates, and policies Execute operational tasks at scale, including onboarding new properties, updating pricing structures, and applying policy changes using internal tools Provide day-to-day operational support for key partner accounts, ensuring requests and updates are handled reliably and on time Assist in the rollout of new products and business initiatives by supporting their operational implementation Collaborate with stakeholders, communicating clearly and proactively to ensure smooth coordination and issue resolution Follow risk and compliance guidelines to ensure all tasks meet required standards Identify recurring issues or inefficiencies and flag opportunities for improvement Contribute to knowledge sharing within the team to support consistency and high-quality execution Qualifications & Skills: Fluent in English, both written and spoken Strong administrative and organizational skills, with high attention to detail Effective stakeholder management and communication skills across different functions and seniority levels Commercial awareness with a results-driven mindset Strong critical thinking and prioritization capabilities in a fast-paced environment Adaptable and open to change, with a proactive and positive attitude Self-starter with a strong sense of ownership and accountability Technical and analytical affinity (e.g. MySQL, Excel, Google Suite), or willingness to quickly upskill Inclusion at Booking.com: Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Responsibilities

The coordinator will manage high-volume, process-driven workflows critical to daily business operations, serving as a key contact for operational requests and ensuring timely, accurate, and compliant execution for strategic partners. Responsibilities include reviewing requests, maintaining accommodation inventory data accuracy, executing operational tasks at scale, and supporting the rollout of new business initiatives.