Global Process Lead - Kinaxis CoE at Eaton USA

Beachwood, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

182000.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Kinaxis Expertise, Supply Chain Knowledge, Demand Planning Knowledge, Issue Management, Incident Management, Enhancement Planning, Communication Skills, Stakeholder Engagement

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Eaton’s Corporate Sector division is currently seeking a Global Process Lead - Kinaxis CoE. If a candidate is based within 50 miles of an Eaton site this position will be a hybrid role. If candidate is not located within a 50 mile radius of an Eaton site, remote work will be considered. The expected annual salary range for this role is $124000 - $182000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: Position Overview: Eaton’s Supply Chain Planning & Execution / Kinaxis CoE is seeking a Process Lead, to support post-deployment operations for Maestro, with a focus on demand planning workflows. This role will be instrumental in driving system stability, managing enhancement initiatives, and ensuring business alignment across Eaton’s global operations. The ideal candidate will bring deep expertise in Kinaxis, demand planning, and stakeholder engagement to support continuous improvement and adoption of enterprise planning capabilities. Key Responsibilities: Post-Deployment Strategy & Training Support • Lead the development and execution of post-deployment support strategies including ongoing training, continuous process improvement, and user engagement. Proactively anticipate and resolve issues to ensure long-term success of Kinaxis demand planning capabilities. Issue Tracking & Support Coordination • Manage intake, triage, and resolution of system-related tickets for the CoE Demand Planning team. Collaborate with IT and business support teams to address bugs, integration challenges, and recurring issues. Maintain documentation of resolutions and reinforce training protocols to improve system literacy and reduce incident volume. Enhancement Planning & Requirement Gathering • Facilitate requirement-gathering sessions with Eaton businesses to identify and evaluate enhancement opportunities. Translate business needs into functional specifications, secure necessary approvals, and prioritize enhancements based on impact and feasibility. Support testing and deployment of new capabilities into the production environment. Communication & Stakeholder Engagement • Coordinate post-deployment communications related to demand planning updates, including system changes, process refinements, and incident resolutions. Maintain the integrity of training documentation, issue release notes, and lead briefings to ensure business teams are informed and equipped. Foster strong engagement with planning stakeholders to support adoption and alignment. Qualifications: Basic Required Qualifications: • Bachelor’s Degree from an accredited institution required. • Minimum 7 years in Supply Chain Planning or Operations Management (SIOP, Demand Planning, Supply & Capacity Planning, Production Planning, Materials Management, Inventory management, Supplier Collaboration). • Minimum of 5 years of experience working with or implementing advanced planning tools such as Kinaxis Maestro or O9 solutions. • Must be able to work in the United States without corporate sponsorship now and within the future Preferred Qualifications: • Bachelor’s degree in supply chain, Engineering, Information Systems, or related field. • Kinaxis certification a plus. • Experience in a Center of Excellence or enterprise planning environment. Skills: Position Criteria: • Kinaxis Expertise: Demonstrated experience with Kinaxis, specifically within demand planning workflows, post-deployment support, and system optimization. • Supply Chain & Demand Planning Knowledge: Strong understanding of forecasting processes, planning parameters, and SIOP frameworks in a global manufacturing environment. • Issue & Incident Management: Proven ability to manage system-related incidents, perform root cause analysis, and coordinate resolution efforts across IT and business teams. • Enhancement Planning: Skilled in gathering and translating business requirements into functional specifications, prioritizing enhancements, and supporting deployment of new capabilities. • Communication & Stakeholder Engagement: Excellent communication skills to manage post-deployment updates, maintain training documentation, and engage planning stakeholders to drive adoption and alignment. The application window for this position is anticipated to close on 1.5.2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Global Process Lead will support post-deployment operations for Kinaxis Maestro, focusing on demand planning workflows and driving system stability. Key responsibilities include managing issue tracking, enhancement planning, and stakeholder engagement.