Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Global Product Manager, Rental at Xylem Inc. will be responsible for driving the growth and profitability of Xylem’s global rental business. This role includes creating a cohesive global ecosystem to significantly expand our rental offerings. Key responsibilities include defining Xylem’s rental value proposition, brand identity, global vision, process simplification, and product-line roadmap. A critical part of this role is to co-lead the creation of regional/country-level fleet strategies with country rental leaders along with an aligned plan for strategy execution and continued governance.
Main Responsibilities:
1. Product-line Profit and Growth: Drive the profit and growth of Xylem’s global rental business.
2. Customer Experience Leadership: Define a winning customer experience, including digital interfaces, and align senior management on the required investment. Support execution of the customer experience strategy.
3. Community of Practice Establishment: Create a community of practice across all rental entities to share customer needs, selling capability, technical knowledge, operational excellence, and regional expansion. Collaborate with Continuous Improvement and regional commercial teams to reduce business complexity and improve operations.
4. Benchmarking and Roadmap Management: Benchmark Xylem rental against global competition and develop a multi-year roadmap. Support regional commercial teams in creating annual operating plans and investments to meet strategic growth objectives.
5. Global Performance Monitoring: Create a global dashboard of KPIs and metrics to monitor and manage rental performance. Recommend organizational, operational, and investment changes needed to meet desired efficiency and market growth.
6. Synergy Identification: Partner with global solutions and services teams to identify and leverage synergies across other product lines and technologies to offer new, differentiated solutions to customers. Foster greater community between sales and business units globally.
7. Product Portfolio Management: Work with product management and development teams to identify new product offerings and product changes needed for the rental product portfolio.
8. Internal Communications: Inform colleagues about Xylem Rental initiatives, strategy, commercial wins, and industry presence.
9. Fleet Strategy: fleet strategy process playbook, ensuring proper execution and governance.

Product Strategy Definition:

• Develop a Rental roadmap covering positioning, pathways for scale, and value proposition.
• Collaborate with Business Units, Vertical Markets, and Global Product teams to develop global, regional, and local plans.
• Own Xylem business processes by developing business cases, product requirements, and understanding customer and market needs.
• Specify market requirements, competition, market, and technology trends for current and future products.
• Conduct product-related market research, Voice of Customer, customer visits, and close collaboration with local-regional product managers and vertical marketing.

Sales and Profitability:

• Understand and provide data to support the S&OP forecast, and support countermeasures if targets are not met.
• Monitor sales, orders, and standard margins to reach targets, identify gaps, and implement countermeasures.
• Provide strategic pricing guidelines across markets.

Branding:

• Ensure the product offering aligns with product brand values.
• Engage in thought leadership activities by developing content and presenting.
• Develop and validate an appealing value proposition through market research and Voice of Customer.
• Collaborate with Communications, Vertical Marketing, and R&D to drive next-generation value propositions.

Leadership & People Development:

• Foster a high-impact company culture emphasizing innovation, empowerment, and accountability.
• Demonstrate superior coaching and mentoring capabilities.
• Ensure workforce health and safety.
• Develop a customer-centric organization and behavior.
• Pursue personal ongoing development.

Key Relationships:

• External: Consultants, Contractors, Plant Managers, End Users, Service Workshops, Design Engineers, Directors of Utilities, Distributors, and Developers.
• Internal: Operations, R&D, Legal, Finance, Strategy, Regional and Local Product Managers, Communications, Vertical Marketing, Managing Directors, Sales, and Technical/Applications Support.

Qualifications:

• Bachelor’s degree from an accredited institution, or equivalent; a higher degree in Business Administration is preferred.
• 5 to 10 years of experience in rental and/or industrial equipment environments.
• Experience in an international environment within a matrix organization.
• Excellent computer, communication, presentation, management, and analytical skills.
• Strong interpersonal, teamwork, and problem-solving skills.
• Ability to understand technical issues and their project impacts, and communicate effectively with stakeholders.
• Flexibility to handle changing priorities and multiple projects simultaneously.

Additional Information:

• Location: Must be near a Xylem office. Preferred locations: Bridgeport, NJ, and Charlotte, NC
• Travel: International and domestic travel required (25% on average, up to 50% at times).
• Environment: Exposure to field elements at mines, treatment plants, industrial facilities, or contractor sites when traveling.

The estimated salary range for this position is $175,000 to $190,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovatio

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