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Global Product Support Engineer (Etch/ PVD) at Applied Materials

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Support, Failure Analysis, Troubleshooting, Communication, Interpersonal Skills, Semiconductor Equipment, Procedure Development, Training, Quality Assurance, Reliability Engineering, Manufacturing, Data Collection, Process Engineering, Technical Documentation, Customer Support, Best Known Methods

Industry

Semiconductor Manufacturing

Description

Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals) Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required Collect process and qualification data to create product Best Known Methods (BKMs) Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations More than 5 years of relevant experiences in semiconductor industry Prior experiences in semiconductor equipment Good communication and interpersonal skills

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Responsibilities

Develop new procedures and Best Known Methods (BKMs) to service new products and contribute to the FMECA process. Participate in first chamber Build & Test, solve issues, and work with Engineering and Manufacturing to develop procedures.