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Global Product Support (GPS) Engineer (Etch/ PVD) at Applied Materials

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Semiconductor Industry, PVD Equipment, Etch Equipment, Communication Skills, Interpersonal Skills, Failure Analysis, Training Development, Procedure Development, Manufacturing Collaboration, Quality Assurance, Reliability Engineering, Data Collection, Technical Documentation, Customer Support, Process Engineering, CAPA Process

Industry

Semiconductor Manufacturing

Description

Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals) Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required Collect process and qualification data to create product Best Known Methods (BKMs) Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations More than 5 years of relevant experiences in semiconductor industry Prior experiences in PVD or Etch equipment are preferred Excellent communication and interpersonal skills Confident in liaising with internal and external stakeholders of various seniorities

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Responsibilities

The Global Product Support Engineer will develop new procedures and Best Known Methods for servicing new products and participate in the FMECA process. They will also work with various teams to address issues, conduct failure analysis, and develop training packages for new products.