Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
In External Quality we serve our patients through external partnerships because access to quality products is every patient’s right. We leverage external partners in order to offer flexibility to our internal capacity at the right cost and quality. We enable our external partners to reliably deliver compliant, quality products to our supply chain customers, so that we can deliver to patients worldwide and we do this through cross-functional collaborations ensuring quality process excellence and continuous improvement. Do you enjoy working and collaborating globally? Do you like investigating and solving issues? Are you ready to make a difference? The position contains the following key responsibilities:

KEY RESPONSIBILITIES:

• Manage quality activities in Clinical and Commercial PT distribution and GMP/GDP operations.
• Ensure regulatory compliance for clinical and commercial materials.
• Oversee transport activities, quality at warehousing, distribution centers, and external partners.
• Handle customer complaints and design customer-centric solutions.
• Build quality capabilities within Distribution Quality Chapter and Country Quality Network.
• Drive continuous improvements based on customer needs, regulatory requirements, and industry trends.
• Ensure audit and inspection readiness in distribution operations.
• Implement and evolve quality requirements in collaboration with external stakeholders.

ADDITIONAL RESPONSIBILITIES:

• Collaborate across supply chain, PD, and Country Quality Network.
• Resolve quality issues and foster cross-functional partnerships.
• Sign documents as per Roche policies.
• Adhere to Roche’s Code of Conduct and support departmental objectives.
• Maintain and communicate work priorities to meet goals.
• Mentor and coach colleagues.
• Contribute to organizational transformation and customer focus.