Global Rental Operations Consultant at Travel Leisure Co

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Timeshare Industry Knowledge, Knowledge of Tourist Destinations, Verbal Communication Skills, Written Communication Skills, Teamwork, Time Management, Organizational Skills, Ability to Learn New Products, Shift Work Flexibility

Industry

Hospitality

Description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. KEY RESPONSIBILITIES What does this position aim to do? Undertake inbound and outbound call activity as directed Achieve Service Levels as outlined by Member Services Mgmt. including; adherence, service levels, acceptance levels and quality assurance as directed Achieve revenue targets and service benchmarks as set by Member Services management Ensure relevant documentation is accurately completed and delivered to members in a timely manner Process transactions, including Weeks, Points and/or Travel, accurately through to completion Actively participate in team meetings, teambuilding activities and industry functions and events as required Any other duties as required and/or directed MINIMUM POSITION QUALIFICATIONS What should the position holder be and have? Proven customer service skills and experience Timeshare industry knowledge highly regarded Excellent knowledge of domestic and international tourist destinations A willingness and ability to learn new products and systems Highly effective verbal and written communication skill Can work well as part of a team, as well as individually Excellent time management and organizational skills Ability to work shifts, including Weekends as required. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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Responsibilities

The Global Rental Operations Consultant is responsible for undertaking inbound and outbound call activities, achieving service levels, and processing transactions accurately. They will also participate in team meetings and other required activities.