Global Retail Product Owner at Dyson

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Ownership, Omnichannel User Journeys, Clienteling Experiences, Agile Delivery, Product-Centric Ways of Working, Jira, Confluence, Backlog Management, Problem-Solving, Journey Analysis, Stakeholder Management, Customer-Centric Thinking, Requirement Definition, Retail Strategy, Data Synthesis, Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About us At Dyson, we sell by demonstrating. Through our growing network of Dyson Stores and retail spaces, we explain how our technology works and why it is better. Our Product Management team bridges the gap between market retail, Global Retail and Retail IT, contributing to the delivery of Retail and IT initiatives while shaping the long‑term Dyson Retail strategy. We prioritise our campus culture and do not offer a regular hybrid working setup, maintaining Dyson's spirit of collaboration, creativity and inventiveness in our dynamic workspaces. About the role As our Global Retail Product Owner, you will play a pivotal role in shaping the next phase of Dyson's retail evolution. Your primary focus will be to design, build, and optimise omnichannel user journeys and clienteling experiences that connect our retail stores, digital platforms, and CRM ecosystem. You will be building many of these capabilities from the ground up and defining new ways for Dyson to engage customers and empower retail teams. Your accountabilities include partnering with market teams globally to conduct journey analysis, synthesise insights from data, and inform product decisions. You will prepare clear product updates and partner closely with Retail IT to define, refine, and prioritise requirements for future enhancements that unlock new omnichannel capabilities and contribute to building Dyson's clienteling foundations. Additionally, you will cultivate strong business partnerships with key stakeholders across market retail teams globally and Retail IT. You will champion customer‑centric thinking and proactively identify opportunities to elevate Dyson’s retail experience. Your role will be pivotal in shaping how customers discover, engage, and stay connected with Dyson. You will ensure the solutions are embraced by retail teams and translate into exceptional customer experiences across all touchpoints. About you Degree in a Business discipline preferred but not essential A strong interest in retail frontline realities with the ability to design solutions that meet the needs of retail teams Experience working in agile delivery teams with a strong understanding of product‑centric ways of working Proficiency in Jira and Confluence for backlog management and cross‑functional collaboration Strong problem‑solving skills with the ability to break down ambiguous journey or experience challenges into clear product opportunities Highly organised, delivery‑focused and comfortable taking initiative in fast‑moving environments Excellent verbal and written communication skills, able to engage diverse audiences and articulate complex concepts simply Demonstrated experience managing product workstreams from discovery through delivery, ideally involving cross‑channel or customer‑journey initiatives Good understanding of the retail industry, customer experience and omnichannel behaviours (knowledge of CRM, digital or clienteling considered a plus) Ability to collaborate effectively with stakeholders at all levels across Retail, IT, CRM, Digital and market teams Capable of working well in a team environment with tight deadlines and multiple priorities Skilled in presenting product concepts and customer‑journey impacts in a clear and persuasive manner #LI-CY1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Responsibilities

The role involves designing, building, and optimizing omnichannel user journeys and clienteling experiences by connecting retail stores, digital platforms, and the CRM ecosystem. Responsibilities include partnering globally to analyze journeys, synthesize data insights, and defining requirements for future enhancements with Retail IT.