Join us as a Digital Solutions Consultant and play a pivotal role in shaping the adoption of innovative digital technologies for key global and national accounts. Based in the Nordics, you’ll collaborate with clients and sales teams to drive business growth, enhance customer loyalty, and position Kuehne+Nagel at the forefront of digital logistics.

YOUR SKILLS AND EXPERIENCES

• Bachelor’s degree or equivalent experience in a related field.
• Minimum 3 years of solution consulting experience, preferably in supply chain or logistics.
• Strong affinity for innovative technology, data, and automation.
• Advanced knowledge of M365 or Google Docs.
• Customer-centric mindset with exceptional communication and collaboration skills.
• Proven ability to thrive in ambiguous environments and deliver exceptional results.
• Passion for digital innovation and a proactive approach to problem-solving.
• Fluent in English; additional language proficiency is a plus preferably one of the Scandinavian languages.
• Valid driver’s license and willingness to travel internationally.

YOUR ROLE

As a Digital Solutions Consultant, you will lead consulting activities across global and selected national accounts, working closely with internal and external stakeholders to deliver cutting-edge digital solutions. From consulting and project management to training and strategy execution, your work will directly contribute to business success, customer satisfaction, and process efficiencies.

YOUR RESPONSIBILITIES

• Guide Kuehne+Nagel Account Teams and clients on digital solutions during key touchpoints such as RFI, RFQ, and QBR stages.
• Deliver training programs to sales colleagues and other customer-facing staff, enhancing their digital solution expertise.
• Lead and support consulting projects using Digital Solutions methodologies, and collaborate with the Supply Chain Design Team.
• Ensure seamless transitions from consulting to implementation in collaboration with business units (Sea, Air, and Road).
• Identify areas to upsell technology, improving customer loyalty and positioning solutions as unique value propositions.
• Gather customer feedback to enhance digital tools, working closely with DSM, IT, and logistics teams to develop innovative solutions.
• Drive internal efficiencies and ensure ease of use for stakeholders.
• Implement global Digital Solutions strategies within your designated area.