ABOUT US

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.
We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.
We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

THE ROLE

The role of Global Sales Operations Specialist, as part of the Global Sales Operations team, is primarily to support ongoing growth of the organization by managing the internal (SOX and general business process) control requirements and licensing and enablement phases pertaining to the life cycle of all customer orders processed via sales channels. As a natural consequence, the Global Sales Operations Specialist will be involved (either strategically, periodically or continuously) in projects involving process innovation aiming for greater automation of our contract, licensing and invoicing systems including the wider Seequent and group Business Systems projects, including Salesforce Lightning, SAP, Workday, etc. The ability to multi-task and prioritize work is important. Seequent’s environment is dynamic and the ability to adapt to changing priorities is key for this role.

IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO:

• Work closely with the Manager, Global Sales Operations to manage sales orders through their life cycle and ensuring customers receive their order on a timely basis, including pre- close checks to ensure commitment has been received from the customer, issuing of license’s, invoicing of customers.
• Provide specific guidance to Sales team members related to the areas of opportunity processing and successful closure.
• Coordinate and communicate effectively with customer-facing teams to ensure sales orders satisfy requirements and sales processing timelines and backlogs are known.
• Support maintenance of sales (Salesforce), licensing (10Duke, FlexLM, XID, ImagoMP, LicenseSpring) and invoicing (SAP/Workday) systems by providing feedback on requirements and participation in testing.
• Provide information as required for compliance reporting on sales, licensing and invoicing activities, ensuring compliance with all regulatory requirements, in particular, SOX.
• Provide regular reporting to management on the status of customer orders and invoices.

Business Analysis, Systems & Automation

• Work closely with key stakeholders in Seequent Operations, Seequent Information Services, group Revenue Accounting and Finance, Seequent Platform Services, Legal and the commercial and product teams, to analyse and document current processes and workflows related to sales, licensing and contract management to identify and progress business/system improvement opportunities.
• Continually look for opportunities to improve the automation and integration of various internal systems related to accounts receivable and licensing such as ERP, CRM and our bespoke licensing system(s).

TO BE SUCCESSFUL IN THIS ROLE YOU SHOULD HAVE THE FOLLOWING SKILLS AND ATTRIBUTES:

• Sound administration experience.
• Knowledge, skills and experience in order management.
• Proven experience with sales/CRM, software licensing and/or financial systems ·
• A Degree, Diploma or Certificate in Business Administration or related discipline is not required but would be an advantage ·
• Good oral presentation skills and quality report writing skills.
• Confident interacting with all levels of the organization. ·
• Customer focused, friendly and engaging.
• Fluency in Spanish in both spoken and written form, highly desirable.