Global Sea Logistics Systems + Process Order Management Manager (m/f/d)

at  KuehneNagel

Hamburg, Hamburg, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 May, 2025Not Specified05 Feb, 2025N/AInformation Technology,Supply Chain,Management Skills,Product Management,It,Interpersonal SkillsNoNo
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Description:

We are seeking a dynamic and experienced Systems + Process Manager in the Global Technology team manager.

YOUR SKILLS AND EXPERIENCES

  • Bachelor’s degree in Information Technology, Business Administration, or a related field. Master’s degree is a plus.
  • Minimum of 5 years of experience in product management, portfolio management, or a related role.
  • Experience in forwarding/logistics or related industries e.g. consumer essential.
  • Proficiency in supply chain and order management processes.
  • Strong leadership and team management skills.
  • Analytical and problem-solving skills as well as excellent communication and interpersonal skills.
  • Proven ability to manage multiple projects and priorities simultaneously.
  • Proficiency in project management tools and methodologies and a deep understanding of business processes and IT.

Responsibilities:

YOUR ROLE

You will be responsible for managing a portfolio of IT products and solutions in order management, leading cross-functional teams, and ensuring the successful delivery and operation of applications for business users. This role requires a strategic thinker with strong leadership skills and a deep understanding of IT and business processes.

YOUR RESPONSIBILITIES

  • Oversee the entire lifecycle of Order Management IT products and solutions, from ideation to retirement.
  • Lead and mentor cross-functional teams, including IT, business analysts, developers, and other stakeholders.
  • Ensure timely and within-budget delivery of IT solutions that meet business requirements.
  • Deliver 2nd level user support, service requests and incident manage
  • Collaborate with business users and stakeholders to understand their needs and translate them into technical requirements.
  • Track and report on the performance of IT products and solutions, ensuring they meet established KPIs and SLAs.
  • Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.
  • Identify and mitigate risks associated with IT projects and operations.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Sales Management

Graduate

Information technology business administration or a related field

Proficient

1

Hamburg, Germany