Are you passionate to build and share knowledge in Volvo Bus service network, thereby keeping buses where they belong, on the road?
Do you want to be part of delivering world class knowledge management solutions for our retail workshops?

REQUIRED SKILLS AND EXPERIENCE

• Degree in engineering (mechatronics, mechanical, electrical) or equivalent
• Automotive technical knowledge, products, electrics, electronics, and electromobility
• Excellent presentation, training, communication and pedagogical skills
• Should be able to train/teach (learning from a technician perspective)
• Should be able to learn himself/herself in order to teach with a good grasp of technical subjects
• Should be able to co-develop training materials
• Fluent in written and spoken English (as all trainings will be in English)
• Strong customer focus
• Bus Driving license (category D) and 1000V electricity license are an advantage.

WHO WE ARE AND WHAT WE BELIEVE IN

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Buses you join one of the world’s leading providers of sustainable people transport solutions. What we do affects millions of people around the world: passengers, drivers, customers; in fact, entire cities and countries. This job gives you the opportunity to work with the future of people transportation and infrastructure. We have a strong culture of working together to help each other, sharing knowledge and experience. Together, we shape the world we want to live in

Your responsibility is to secure that workshops in Volvo bus retail markets have the required trainings they need to secure product knowledge for workshop technicians.
Your main stakeholders will be market trainers, for who you will develop training material and train how to run these trainings for workshop technicians. The engineering network and project teams, from whom you will get information about new products and technical solutions. With these inputs you shall identify what trainings needs to be developed for future, plan accordingly, develop trainings, and train.
You are expected to develop trainings in most efficient way to secure knowledge transfer to technicians, i.e., using correct media, for example, traditional classroom knowledge transfer, exercises, test, training videos, e-learnings, VR, AR, balance between ‘interactive exercises’ and ‘listening’ etc.
The position reports to Manager, Global service Training.
Main activities and responsibilities:
1. Develop trainings: Develop trainings in accordance with projects and market needs
2. Train the Trainer: Train market trainers on how to conduct the training and teach the workshop technicians.