GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.

QUALIFICATIONS:

• 2-3 years of experience in data analytics, reporting automation, or business intelligence.
• +3 years of project management experience (Strongly preferred).
• Experience in using Salesforce, Microsoft, and Google suites.
• Proven expertise in automating reporting workflows and reducing manual reporting efforts.
• Ability to translate complex datasets into clear, actionable insights for stakeholders.
• Strong problem-solving and critical-thinking skills to optimize reporting structures.
• Outstanding verbal and written communication skills with audiences of all levels.
• Embraces challenging situations and enjoys solving complex problems.
• Experience building predictive analytics models for capacity planning and resource forecasting.

EDUCATION, TRAINING, AND CERTIFICATION

• A bachelor’s degree in data science, analytics, a related discipline, or equivalent relevant experience.
  Okta is an Equal Opportunity Employer.
  

  LI-Remote

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
The annual base salary range for this position for candidates located in Canada is between:$87,000—$131,000 CAD

JOB PURPOSE:

The Global Services Program Manager has a critical role within our Partner Success & Global Business Services team and is responsible for project management activities, including supporting key program reporting and documentation management. This role ensures the smooth execution of delivery success initiatives by maintaining program assets, tracking key data, and facilitating effective stakeholder communication. The ideal candidate is highly organized, detail-oriented, and adaptable—able to manage multiple projects, provide insights through structured reporting, and support Global Services and partner-related initiatives.

DUTIES AND RESPONSIBILITIES:

• Work closely with our Global Services program teams, which include Professional Services, Partner Success, and Customer Education.
• Track key Global Services program performance metrics and maintain data integrity across reports and dashboards.
• Design, build, and maintain automated reporting solutions leveraging the technology tools available, including Tableau, Salesforce, and Google Sheets
• Support the tracking, analyzing, and managing program frameworks, project reporting, and program evaluations leveraging Asana, Highspot, and Confluence.
• Provide structured reporting and analytics to support strategic decision-making.
• Organize and maintain program documentation, resources, and repositories to ensure alignment with evolving business needs.
• Update and maintain the accuracy of partner capabilities and success metrics within the partner directory/locator tool.
• Assist with creating quarterly reports, dashboards, scorecards, and performance insights to track program effectiveness.
• Support leadership with ad hoc data requests and deep-dive analytics.
• Communicate key program updates and relevant insights to internal stakeholders.
• Assist in the development of presentations, program materials, and executive decks.