Job Title: SAP Developer / Global Support Manager
Duration: 12 Months (Likely to Extend)
Location: Columbia, SC (Hybrid)
Candidates local to South Carolina preferred.

JOB SUMMARY:

We are seeking a senior-level SAP Developer / Global Support Manager to lead Infrastructure and Operations (I&O) initiatives for a government agency undergoing a major IT transformation. This role will serve as the technical liaison between IT leadership and cross-functional teams to ensure the success of infrastructure re-platforming and modernization efforts.

REQUIRED SKILLS:

• 20+ years in IT infrastructure and operations, including project coordination and implementation.
• 15+ years in re-platforming and strategic IT oversight.
• 15+ years managing large, multi-tenant environments and cloud services.
• 15+ years in vendor management.
• 10+ years of experience in organizational maturity improvement across multiple business verticals.
• Proven track record in improving service delivery processes.

PREFERRED SKILLS:

• Strong knowledge of security frameworks like MARS-E 2.0, NIST 800-53, HIPAA, and similar.
• Experience with MS SharePoint, JIRA, Confluence, Project Web App.
• Background in Network Design and System Architecture.
• Deep experience in Service Delivery and Information Security.
• Change Management expertise.

• Serve as the Infrastructure and Operations Technical Lead, working closely with the CIO and executive stakeholders.
• Develop and implement short- and long-term strategies for IT infrastructure and operations.
• Guide and support platforming solutions aligned with business needs.
• Lead efforts in capacity and availability management, ensuring service continuity.
• Provide expertise in Complex Applications Delivery and ensure infrastructure supports application requirements.
• Oversee daily operations and strategic planning for the I&O team.
• Collaborate across leadership, business units, and technical teams to support:
• Incident Management
• Change Management
• Problem Management
• Service Level Management
• Configuration & Asset Management
• Service Catalog & Continuity Management