Global Technical Specialist, Clinical PT at LGC Group

Traverse City, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Clinical Proficiency Testing, Report Interpretation, Statistical Analysis, ISO/IEC 17043 Compliance, Customer Order Management, Technical Documentation, Medical Laboratory Science

Industry

Biotechnology Research

Description

Company Description LGC Proficiency Testing, North America is based in Traverse City, Michigan. Adding this dedicated PT site to the LGC portfolio makes us a global leader in proficiency testing, providing a strong North American counterpart to our existing PT hub locations in Bury, UK, and Johannesburg, SA. LGC's operations at this site support American Proficiency Institute, the second largest clinical PT provider in the United States. LGC provides services such as IT, dispatch, commercial and customer services to API and its 20,000 customers in the United States. Job Description Purpose The purpose of this document is to describe the duties, responsibilities, and qualifications of the Global Technical Specialist, Clinical PT. Overview As part of the Technical Support team at LGC Proficiency Testing, Inc. (LGC PT), the Global Technical Specialist supports daily activities related to LGC PT's clinical proficiency testing programs. Main Duties and Responsibilities: Provide first line support to PT participants via email in relation to technical questions and requests with the PT reporting system PORTAL, the submission results, and report interpretation. Support the Global Technical Manager in planning, coordinating, and maintaining PT round and shipping schedules. Assist with PT program setup, customer order management, and round configuration within IFS and PORTAL systems. Assist with creation and review of technical documents, including instructions to participants. Assist with review and approval of statistical analysis and evaluation decisions, including technical summaries, expert commentary, and interpretive content as needed for PT program reports. Maintain an awareness of technical developments in the clinical laboratory: assist in identifying new proficiency products in response to industry needs. Maintain familiarity with ISO/IEC 17043. Using appropriate document control measures, assist in maintaining compliance with ISO/IEC 17043 requirements. Qualifications Minimum Qualifications: Bachelor’s degree in Medical Technology, Medical Laboratory Science or equivalent ASCP certified or equivalent Preferred Qualifications: Proficiency Testing experience Additional Information LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. For more information about LGC, please visit our website www.lgcgroup.com #scienceforasaferworld Work Arrangement: On-site Department: Scientific / Technical Science

Responsibilities

Provide first-line technical support to proficiency testing participants and assist in the planning and coordination of PT rounds. Support the creation of technical documents and the review of statistical analysis for program reports.