Global Travel Manager at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Management, Process Improvement, Data Analytics, Vendor Management, Contract Negotiation, Budgeting, Forecasting, Policy Development, Training Programs, Travel Technology, Compliance Monitoring, Project Management, Financial Oversight, Automation Strategies, Dashboard Reporting, Change Management

Industry

Software Development

Description

Lead functional projects and programs to optimize operational processes. Identify issues and recommend best practices for process improvements. Partner with various departments to understand business trends. Drive business or process improvements within the function. Provide oversight and support for planning and management of financial, budget, and headcount targets. Act as a point of contact or liaison between business leadership, staff, and other key partners. Promote transparent reporting and foster a culture of data-driven decision-making by defining key metrics and evaluating progress. Manage strategic relationships with Travel Management Company (TMC), airlines, hotels, car rental agencies, and other travel suppliers Evaluate and implement emerging travel technologies (NDC content, AI-powered booking tools, mobile solutions) Develop automation strategies to reduce manual processing and improve operational efficiency Develop comprehensive dashboards and reports providing visibility into travel spend, trends, and savings opportunities Conduct regular policy audits and implement corrective actions for non-compliance Collaborate with Finance and Legal on policy updates reflecting business needs and regulatory changes Monitor and enforce booking channel compliance and approval workflows Maintain documentation and audit trails for internal and external audits Working knowledge of TMC booking tools, GDS systems (Sabre, Amadeus), and emerging platforms (Spotnana, Avenir, TripActions, Navan) 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Partner with Procurement leadership on source-to-pay modernization initiatives, identifying opportunities for automation and process improvement Develop data-driven policies that balance cost control, traveler satisfaction, and duty of care Lead travel program budgeting and forecasting, managing annual spend with targeted savings goals Provide guidance on travel documents, visas, insurance, customs regulations, and health/safety requirements Create and deliver training programs to drive policy awareness and tool adoption Maintain high traveler satisfaction scores through responsive support and continuous program improvements 7+ years of progressive experience managing corporate travel programs, preferably in Fortune 500 or global technology companies 5+ years of vendor management and contract negotiation experience with demonstrated cost savings achievement Proven track record managing travel programs with annual spend supporting multi-national operations Experience implementing and optimizing travel technology platforms (Concur or similar) Strong background in data analytics and reporting, using insights to drive business decisions Experience with change management, successfully driving adoption of new policies, systems, and processes Project management experience leading cross-functional initiatives from strategy through execution Bachelor's degree required in Business Administration, Finance, Hospitality Management, or related field CTP (Certified Travel Professional), CGTP, or GBTA certification strongly preferred Experience with data visualization tools (Tableau, Power BI, or similar) for reporting and dashboards

Responsibilities

The Global Travel Manager will lead projects to optimize operational processes and drive improvements within the travel function. They will manage relationships with travel suppliers and evaluate emerging travel technologies to enhance efficiency.