We are seeking a talented and creative Global UX/UI and Graphic Designer to join our dynamic team
Reporting to the Marketing Director, you’ll work as part of a close-knit team liaising with multiple agency partners to produce ‘best-in-class’ website content improvements as well content creation for other channels such as email, social and printed material. You’ll also help in developing and shaping our new app! We are looking for a strategic creative thinker with an analytical eye for detail to help grow the brand internationally and improve customer experience.

Implement comprehensive content strategies to enhance the customer experience and journey.

• Utilise UX/UI analysis (from Hot Jar or MS Clarity) to identify pain-points and strategically map out an improvement plan for the website and customer experience.
• Create high-quality website content (using tools like Figma, Canva and Adobe) and to improve the customer journey.
• Full UAT testing experience prior to new content layout roll-out and monitoring.
• Work with partners and internal teams to develop an app to improve and aid customer experience.
• Co-ordinate content across various platforms, including blogs, paid media and email campaigns.
• Support continual improvement of the Customer Journey and communications

Implement comprehensive content strategies to enhance the customer experience and journey.

• Utilise UX/UI analysis (from Hot Jar or MS Clarity) to identify pain-points and strategically map out an improvement plan for the website and customer experience.
• Create high-quality website content (using tools like Figma, Canva and Adobe) and to improve the customer journey.
• Full UAT testing experience prior to new content layout roll-out and monitoring.
• Work with partners and internal teams to develop an app to improve and aid customer experience.
• Co-ordinate content across various platforms, including blogs, paid media and email campaigns.
• Support continual improvement of the Customer Journey and communications.

If you are passionate about creating exceptional user experiences and possess the skills outlined above, we would love to hear from you! Join us in shaping the future of instasmile
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 20/06/2025
Reference ID: UX-JUNE2