We are seeking a skilled and experienced Global Warehouse Operations Manager with a proven track record in managing warehouse operations, logistics, and supply chain processes, particularly within African markets - and also the knowledge and connections of potential Ghanian businesses looking to expand their product lines into Canada, utilizing a 3PL Fulfillment Center such as ours.
The ideal candidate will bring expertise in navigating complex logistics environments and implementing best practices to optimize operations for a growing distribution network.
This role requires a candidate who can adapt strategies from African markets, especially Ghana, to enhance operations in Canada. If you are a leader who thrives in multicultural environments and has specialized knowledge of international supply chains, we want to hear from you!

REQUIRED QUALIFICATIONS:

• MUST KNOW AND HAVE 2+ YEARS OF EXPERIENCE USING “SHIPHERO” - a software for Fulfillment Center companies.

MUST HAVE EXPERIENCE WORKING WITH ONLINE APPAREL RETAIL COMPANIES.

• 5+ years of experience in warehouse and logistics management, with a focus on African or Ghanaian markets.
• Expertise in international logistics, particularly in managing imports and exports between Africa and North America.
• Advanced proficiency in warehouse management systems (WMS) and inventory software.
• Strong leadership skills, with experience managing and training diverse, multicultural teams.
• Proven ability to adapt to resource-limited settings and streamline operations.
• Fluency in English; additional languages such as Twi, Ga, or Hausa are an asset.
• Exceptional problem-solving and communication skills.
  Job Type: Full-time
  Pay: $35,000.00-$95,574.01 per year

Additional pay:

• Commission pay

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Work Location: In perso

• Lead and manage daily warehouse operations, including inventory management, order fulfillment, and shipping logistics.
• Leverage experience in African markets to implement innovative strategies for warehouse efficiency.
• Directly connect and communicate with African/Ghanian businesses looking to expand their product lines into Canada, using out 3PL Fulfillment Center.
• Develop and train a multicultural team of warehouse staff, fostering a collaborative and productive environment.
• Utilize international logistics expertise to manage cross-border supply chain challenges.
• Optimize warehouse management systems (WMS) to improve accuracy and productivity.
• Oversee the handling of specialized inventory and ensure compliance with health and safety regulations.
• Collaborate with senior management to align operational strategies with company objectives.