GM/HBC Manager at Albertsons Companies

Waxahachie, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Store Leadership, Operations Management, Team Supervision, Training, Inventory Management, Merchandising, Record-Keeping, Compliance, Equipment Operation, Promotional Displays, Employee Development, Shrink Control, Safety Standards, Product Knowledge

Industry

Retail

Description

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with a strong focus on fast, friendly service. Assist customers by making product suggestions and engaging in suggestive selling. Utilize sales techniques via telephone, in‑store announcements, and one‑on‑one interactions. Answer and respond to incoming calls professionally; resolve customer concerns and escalate to the Store Director when necessary. Store Leadership & Operations Serve as the acting Store Director in their absence and ensure total store operations are maintained. Plan and oversee daily GM operations, ensuring compliance with company procedures and profitability targets. Build, rotate, and maintain GM/HBC displays; remove outdated or spoiled product and ensure a clean, organized department. Implement effective promotional and seasonal displays in alignment with company direction. Ensure all department standards, policies, and requirements are consistently followed. Team Supervision & Training Monitor employee productivity and evaluate performance regularly. Schedule employees to ensure proper coverage and service levels. Maintain working knowledge of all department roles, including opening and closing duties. Train employees in store policies, customer service expectations, sales practices, and record‑keeping procedures. Identify employees with strong potential and support their development for advancement opportunities. Initiate personnel actions such as interviews, transfers, promotions, and disciplinary measures when necessary. Inventory Management & Merchandising Ensure proper code dating procedures are enforced across the department. Prepare sales and inventory reports, including conducting physical inventory twice annually. Control inventory to maintain proper quantity, quality, and freshness levels. Stock, rotate, and order general merchandise product per division directives. Oversee reclamation processing and maintain organized, in‑stock conditions in the back room and all Drug Department areas. Monitor and control shrink and operating costs. Administrative & Compliance Adhere to company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure accurate record‑keeping for interviews, offers, and personnel actions. Maintain all required departmental documentation and ensure compliance with safety and sanitation standards. Equipment Use Safely operate equipment such as pallet jacks, hand trucks, scissors, knives, and safety cutters. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

The GM/HBC Manager is responsible for maintaining customer service and sales, overseeing store operations, and managing inventory. They also supervise and train employees while ensuring compliance with company policies.