GM/HBC Manager at Albertsons Companies

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Techniques, Store Operations, Inventory Control, Employee Scheduling, Employee Supervision, Training, Personnel Management, Report Preparation, Shrink Control, Cost Control, Equipment Operation, Promotional Display Implementation, Product Rotation, Code Dating Enforcement, Product Ordering

Industry

Retail

Description

DUTIES AND RESPONSIBILITIES: • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. • Assists customers by making product suggestions. • Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction. • Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed. • Responsible for total store operations in the absence of the Store Director (See Store Director job description). • Plans GM daily operations, monitors production process following company procedures and profitability. • Builds GM/HBC displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. • Implements effective promotional and seasonal displays. • Ability to follow and maintain department standards and requirements. • Monitors employee’ productivity and evaluates overall performance. • Schedules employees to ensure adequate coverage and service levels. • Specific knowledge of duties performed by all department employees. Including but not limited to opening and closing duties. • Schedules, supervises, trains and assigns duties to department employees. • Trains employees in store policies, sales and record keeping procedures. • Identifies and trains employees with high potential for advancement opportunities. • Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. • Responsible for insuring proper code dating for all products within the department are being enforced. • Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions. • Prepare sales and inventory reports. Physical inventory taken every 6 months. • Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. • Orders general merchandise product and maintains inventory levels according to Division directives. Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Drug Department areas. • Controls shrink and cost. • Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, and safety cutters Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

This role involves managing total store operations in the absence of the Store Director, planning daily General Merchandise (GM) and Health & Beauty Care (HBC) operations, and ensuring adherence to company procedures and profitability goals. Key duties include supervising, training, and scheduling department employees while maintaining high standards for customer service, product freshness, and inventory control.