EXPERTISE AND FUNCTIONS

• Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring
• Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity
• Support and service maintenance activities to include Change Management coordination during the assigned shift day/time
• Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer
• Utilize communication skills, verbal and written, at both technical and senior/Executive management levels
• Understand Command level Management
• Speak clearly to diverse cultural audiences, VIPs, and dignitaries
• Perform as a section trainer and create lesson plans
• Other duties as assigned

REQUIREMENTS

Education/Training:
-
- Bachelor’s Degree in management or other relevant discipline preferred
- Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher

Experience:

• 2+ years of professional experience in the required task area

PREFERRED EXPERIENCE:

• Experience in metrics-based IT Operations and Maintenance (O&M) teams
• Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager)
• Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation
• Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions
• Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices
• Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports
• Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment
• Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices
• Knowledge of Cybersecurity principles and how to execute system/network security analysis
• Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements
• Quality Assurance/Quality Control Inspection process knowledge

PHYSICAL REQUIREMENTS:

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

Please refer the Job description for details