Go Kart Track - Reception & Events

at  Fast Track Indoor Karting

Fast Track Indoor Karting is an Indoor Go-Kart / Family Entertainment facility located in the heart of Langley. We are expanding our operations in Spring 2025. We are currently seeking enthusiastic, self-motivated people to join our Crew.
Positions:
- Customer Service Reception & Birthday Party Coordinator

JOB REQUIREMENTS:

• Must be eligible to work in Canada
• Have reliable transportation
• Must have good communication skills
• Must have exceptional customer service skills
• Math and currency aptitude
• Work well with other members of our staff
• Professional and courteous to our customers.
• Positive, outgoing attitude
• Prior customer service and supervisory experience
• Valid First Aid Certification
• Meet the physical demands of the job i.e.: pull, start and push a go kart; stand for extended periods of time
  Shifts available - Mon-Sun 9:45am-12:15am. Weekend / Evening availability is required.
  All interested applicants are encouraged to apply with resume & current availability. Starting wage $17.40/hr with opportunity for advancement to positions like key holder, or Team Lead only shortlisted applicants will be contacted
  Job Type: Part-time
  Pay: $17.40-$18.25 per hour
  Expected hours: 8 – 30 per week

Benefits:

• Casual dress
• On-site parking
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Weekends as needed

Licence/Certification:

• First Aid Certification (preferred)

Work Location: In perso

• Greet our customers and assist them in understanding our pricing and specials.
• Maintain the track, pits and race environment ensuring a fun and safe time.
• Apply knowledge of company products and services to assist the customer with purchases.
• Efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
• Maintain our facility cleanliness as per our standards.
• Ensuring track safety and compliance to racing rules and regulations.
• Assisting on the Track with monitoring races & working directly with the public.
• Ensuring a positive customer experience and mitigating any issues.
• Maintain a professional and upbeat attitude to foster a great racing experience
• Currency and accurate handling of transactions is required for Reception position
• Great attention to detail for party bookings (Including order pizzas, record keeping and assisting with day of coordination).
• The computer software require good multitasking skills and attention to detail