Go To Market Director of Operations at Solutionreach

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Operations, GTM Strategy, Process Scalability, Operating Discipline, Forecasting, Territory Design, Quota Planning, Capacity Planning, Sales Compensation, Commission Design, Data Quality, Reporting Systems, Salesforce, SQL, Power BI, Excel

Industry

Software Development

Description

Description Solutionreach is executing a commercial turnaround focused on improving retention, restoring predictability, and rebuilding a high-performance go-to-market organization. This role owns the operating system of GTM execution. This leader is responsible for translating strategy into scalable processes, enforcing operating discipline, and ensuring Sales, Marketing, and Customer Success execute as a coordinated system. This role operates outside the Sales hierarchy and has enterprise-level authority to define standards, drive adoption, and surface execution risk. Requirements Revenue Operations Leadership Own the end-to-end GTM revenue operations strategy, aligning execution to company growth and retention priorities. Serve as a trusted advisor to the executive team on GTM performance, execution risk, and operating gaps. Establish scalable GTM processes, governance, and operating cadence across Sales, Marketing, and Customer Success. Drive accountability through clear metrics, standardized definitions, and consistent inspection. Lead a team of analysts, ensuring high performance and continuous development. Overseeing the design, development, data quality and maintenance of dashboards, reporting systems, and data models. Sales Compensation & Commission Operations Lead the commissions and incentive’s function, including compensation plan and SPIFF design. Partner with Sales, Finance, and HR to ensure plans reinforce desired behaviors (retention, expansion, forecast accuracy). Ensure commission accuracy, transparency, compliance, and operational rigor. Continuously evaluate plan effectiveness and recommend adjustments. Territory, Quota & Capacity Planning Own territory design, quota allocation, and capacity planning across all GTM segments. Develop data-driven territory and coverage models that balance growth, customer experience, and seller productivity. Partner with Sales leadership on annual and in-year territory changes. Document and operationalize repeatable territory and coverage processes. Forecasting & Revenue Performance Lead GTM forecasting processes with an emphasis on accuracy, consistency, and accountability. Build forecasting frameworks, dashboards, and operating rhythms that enable proactive decision-making. Partner with Finance to align operational forecasts with financial outlooks. Maintain executive dashboards and own end-to-end funnel, customer lifecycle and revenue analytics. Deal Pursuit & Strategic Deals Oversee the deal pursuit function supporting complex or strategic opportunities. Establish standardized deal review, pricing, and approval processes. Partner with Legal, Finance, and Sales to accelerate execution while managing risk. GTM Planning & Enablement Lead annual and in-year GTM planning: segmentation, coverage, capacity, and execution roadmaps. Ensure tight alignment across Sales, Marketing, Customer Success, and Product. Drive adoption and optimization of GTM tools and systems (CRM, forecasting, analytics). Translate data insights into recommendations that improve routing, offer matching, and conversion. What will I need to thrive in this role? Required Experience 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles including 2+ years managing or mentoring a team. Deep experience in forecasting, territory design, compensation, and GTM analytics. Proven ability to enforce standards and drive cross-functional execution. Comfortable operating in high-change or turnaround environments. BA/BS degree in business, analytics, data science, finance, IT, engineering, or a related field. Strong familiarity with Salesforce and other GTM systems; ability to partner with Business Applications teams. Advanced Microsoft Excel skills required, Power BI and SQL experience is preferred. Decision Rights & Authority Define and enforce GTM operating standards and forecasting methodology. Escalate execution risk directly to the executive team. Recommend changes to territories, incentives, or GTM programs that materially impact execution quality. What does success in this role look like? Predictable GTM execution and operating cadence Improved forecast accuracy (±5–10%) Clear ownership across the customer lifecycle Leadership confidence in GTM data and decision-making Exhibit and reinforce our Credo: Team members first; Communicate clearly; Fearlessly lead and evolve; Bring your best self Elevate the performance of analysts through coaching, mentorship, and clarity of expectations Where is this role located? Employees located within a 50-mile radius of our corporate headquarters operate on a hybrid work schedule. Employees living more than 50 miles out of Lehi, UT work remotely. What is the selection process? A phone call with Manager of Talent Acquisition A Zoom interview with the Hiring Manager A Zoom interview with the Department Director Solutionreach, Inc. is an equal opportunity employer and E-Verify participant. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

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Responsibilities

This role owns the operating system of Go-To-Market (GTM) execution, responsible for translating strategy into scalable processes, enforcing operating discipline, and ensuring Sales, Marketing, and Customer Success function as a coordinated system. Key areas include owning end-to-end GTM revenue operations strategy, leading compensation/incentive design, managing territory/quota planning, leading forecasting processes, and overseeing deal pursuit functions.