Do you love interacting with guests, have excellent communication skills, and maintain a clear overview even when things get hectic at reception? With a friendly demeanor, organizational talent, and a touch of humor, you handle every situation confidently and professionally.

As Front Office Coordinator / Front Office Manager, you are the central point of contact for our guests – in person, by phone, and online. You ensure smooth operations at reception, coordinate tasks, and actively contribute to making our guests feel well cared for and welcome at all times.

Responsibilities

- Leading and coordinating the reception team

- Ensuring smooth check-in and check-out

- Complaint management and guest relations

- Managing reservations and communicating with other departments

We offer

- Opportunity for a permanent employment contract

- Supplements for Sundays, public holidays, and night work

- Special payments such as vacation and Christmas bonuses

- Individually tailored, flexible working time models

- Attractive discounted rates for overnight stays in the CPH Hotel Group, discounts in restaurants, and offers such as bicycle leasing

- Support through a company pension scheme

- Strong team spirit – noticeable in everyday life and at joint events such as summer parties or Christmas celebrations

- An owner-managed company with a vibrant culture of participation, mutual respect, open communication, and regular feedback sessions

We expect

- Well-groomed and professional demeanor when dealing with guests, colleagues, and superiors

- Strong service and guest orientation with the goal of providing an exceptional hotel experience

- Reliability, a sense of responsibility, and discretion in the daily work environment

- Willingness to work shifts, weekends, and public holidays according to operational requirements

- Team spirit and a positive attitude Solution-oriented attitude in everyday work

- Independent and structured work style, even in stressful situations

• - Flexibility and commitment to familiarize oneself with different areas of responsibility