Golf Experience Associate at Five Iron Golf NYC LLC

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

28.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Golf Experience, Hospitality, Sales, Cross-selling, Technology Expertise, Communication, Teamwork, Facility Maintenance, Food Handling, Alcohol Service, Upbeat Energy, Enthusiasm, Problem Solving

Industry

Entertainment Providers

Description

Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer! Responsibilities include but not limited to the following: Provide a fun golf experience from check-in to check-out, gamifying the experience for added fun Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times. Promptly address any concerns. Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings. Maintain a clean and presentable facility Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness Verify guests' legal drinking age Assist with closing duties as needed Required Qualifications: Golf, Sales and/or hospitality experience encouraged but NOT required Strong customer service skills Upbeat energy and enthusiasm Positive attitude Ability to work in a fast paced environment and work with a team Ability to stand, walk and bend for long periods of time Proficient verbal communication skills. Ability to lift up to 50 lbs Must obtain proper licensing/certifications for food/beverage handling Benefits (*applies only to full-time employees): Health, Dental, and Vision insurance* Long and Short Term Disability* Accident and Critical Illness Insurance* 401K * Meals while working are included for free Pay: $12 / Hour + tips and commission ($20 - $28 / hour estimate) Job Type: Part-time, non-exempt Hours: Vary by week; Weekday afternoons/nights, and weekends Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Responsibilities

The Golf Experience Associate guides guests through their entire visit, ensuring satisfaction and engagement by providing a fun, gamified golf experience from check-in to check-out. This role requires acting as the in-house expert on golf simulator technology and confidently selling all available products and services, including food and beverage offerings.