JOB REQUIREMENTS:

• GCE N Level or equivalent qualification
• Minimum 1 year of experience in a customer service or sports operations role
• Service-oriented, with strong interpersonal and communication skills
• Willing to work on shifts, including weekends and public holidays

• Manage golf slot bookings for members and corporate guests
• Perform registration of players and issue course tickets
• Input golfers scorecards into the system accurately
• Attend to phone and in-person enquiries professionally
• Reconcile daily transactions and ensure any discrepancies are identified and resolved by the end of each shift
• Ensure compliance with internal ISO Quality Procedures
• Support Golf Executives in regulating competitions and recreational activities
• Manage the opening or closure of golf courses during inclement weather
• Share important announcements with members and guests, and ensure notices are displayed clearly